Agenda of Presentations




Icons explained:

  Flight Operations IT track

  MRO / M&E IT track

  Pre-Conference Digital Aviation Training Workshop

The agenda includes keynote presentations, case studies, interactive workshops, and IT Vendor Showcases all delivered by airlines, aircraft operators, OEMs, MROs, Consultants, Regulators and IT Vendors to provide delegates with varied and interesting insights into the key topics in this constantly evolving aviation sector.   

Speakers include: Norwegian, Vueling, American Airlines, Air Canada, Southwest, Icelandair, Cargolux, Travel Service, Transavia France, Corsair International, Revima APU, Boeing, Capgemini, ICF, RazorSecure, Eurowings, Safran, lots more...

Pre-Conference Digital Aviation Training Workshop*

Monday, 4th June 2018

* Please note that there is an additional fee of EUR € 250.00 to attend this Training Workshop.

Click here to register your place
Click here for more information

14:00 - 18:00

Pre-conference Digital Aviation Training Workshop

(Workshop / Showcase room)

  Workshop Title: Digital Aviation: Technologies Driving New Business Models

The tsunami growth of data volume and velocity in aviation is being met with a plethora of new technologies and platforms that promise to deliver significant value across the passenger experience, flight operations, airport operations and technical operations (M&E/MRO). This training workshop covers current capabilities as well as a look into the future of a connected Digital Aviation future; how the industry is changing and can benefit all including airlines, passengers, IT Vendors, MROs, OEMs, etc. At the end of the session, participants will have a working knowledge of modern digital capabilities, their value, current vendors and the ability to make optimal business decisions.

14:00 - 15:30 Agenda:

  • Introductions & Course Overview

  • Digital Aviation Overview
    - Digital Customer Engagement & Passenger Experience
    - Digital Flight Operations and Operations Control
    - Digital Technical Operations (M&E/MRO)

  • Digital Business Models
    - Servitization & Everything as a Service (XaaS)

15:30 - 16:00


16:00 - 18:00  Agenda:

  • Digital Twins
    - Airworthiness
    - Multi-Dimensional Configuration Management
    - Digital Twins Technologies & Enablement

  • Digital Analytics
    - Predictive Maintenance Technologies & Technologies
    - Diagnostics, Prescription, Prognostics & Autonomics
    - Digital Analytics Platforms & Technologies

  • Digital Threads
    - Logical & Functional Threads
    - Physical Threads & Channels

  • Closing Thoughts & Future Research

Training Workshop hosted by: Michael Wm. Denis, Principal, Capgemini

All participants will be provided with course materials post-conference.

Click here to register to attend this Training Workshop


Close of Pre-conference Digital Aviation Training Workshop


Tuesday, 5th June 2018 

08:00 - 08:55


08:55 - 09:00

Chairman's opening remarks


(Main Conference Room)

09:00 - 09:30
Airline Case Study: American Airlines - The Digital Last Mile - Delivering the Promise of Digital at the Point of Maintenance
The use of advanced digital technology in maintenance continues to increase and evolve. True value delivery depends upon effective utilization of these tools at point of maintenance. In addition, new airplane technologies are being deployed which create new opportunities for maintenance optimization. In this session, Boeing joins customer American Airlines to share industry advances and trends in digital maintenance, and to explore future industry directions and technology.

Kevin Mosblech, Station Capability Manager, American Airlines
Matt Bull, CEO, AerData

09:30 - 10:00
Airline Case Study: Vueling - Automating humans back into aviation - how Robotic Process Automation is used on a daily basis within the CAMO department.
Robotic Process Automation (RPA) is an upcoming technology that allows software robots to mimic actions that human users of M&E/MRO software would normally perform, however is able to perform this faster and without the existence of potential human error. As such RPA has a huge potential in supporting airline Airworthiness Management and Maintenance departments in freeing up their staff to focus on the things that really matter rather than performing dull and repetitive tasks. More than a year ago, EXSYN and Vueling started their collaboration on RPA and since then a software robot has been creating all overnight maintenance work packages for Vueling’s entire fleet of 100+ aircraft. During this keynote presentation the various aspects of Robotic Process Automation will be explained, followed by a methodology on how airlines can start themselves with applying Robotic Process Automation and is rounded off with a look at how RPA has helped Vueling in their day-to-day business.

Albert Almendro, Aircraft Structures Engineer, Vueling
Sander de Bree, CEO, EXSYN


(Workshop / Showcase room)

9:30 - 10:30
Workshop Session: A Fuel Efficiency Masterclass

This Masterclass session will show you how to build a successful fuel savings program or further enhance an existing program.  The economic impact of fuel efficiency management is huge, since fuel costs typically represent 30% - 40% of the total costs for an airline.  You will be presented with practical examples on how to lower your fuel consumption by several percentage points and substantially improve the profitability.  The topics of the case study include:

  • Why is fuel efficiency management important
  • How to start and organize a fuel efficiency improvement program
  • What fuel saving initiatives can be implemented
  • How to discover savings and manage initiatives
  • Choosing the right software to support a fuel savings program
  • How to ensure you make the most out of your current software solution
  • Questions & answers

Workshop hosted by: Sander de Moor, Global Lead - Fuel Efficiency, Aircraft Commerce Consulting

10:00 - 10:30
Airline Case Study: Air Canada - Line Maintenance Mobility Solutions
In this case study Air Canada outlines its use of a next generation App focusing on Line Maintenance.  The App is fully synched with the airlines M&E IT solution and is designed to resolve an aircraft’s defects on landing through recording the completion of the work or the deferral and its troubleshooting. The accompanying dashboard shows a layout display of aircraft soon to land and depart with a countdown timer along with access to the associated defects. The case study reveals the benefits Air Canada are enjoying from this mobile solution leading to quicker and more reliable aircraft turn-around times.

Keith Dugas, Manager of Excellence Process & Technology, Air Canada

 10:30 - 11:15



(Main Conference room)


(Workshop / Showcase room)

11:15 - 11:45
Airline Case Study: Cargolux - Going Mobile in Line and Hangar Environments
Cargolux outlines its ongoing mobile M&E project. Due to 'go-live' shortly, this presentation explains the rationale for moving onto a mobile platform including the economics, process flows and the challenges of preparing for mobile as well as the projected benefits.

Philippe Galbois, Head of Business Support and Performance Control, Cargolux

11:15 - 11:50
Vendor Showcase: Fuel Efficiency / Management Solutions
Your chance to quickly find out about all the major Fuel Efficiency / Management Software Solutions on the market.  Each Vendor will provide a brief 7 minute showcase of their solutions including: Fuel Efficiency / Management product overview, new customers, latest developments, 2018 outlook.

Vendors presenting include:

1)  SafetyLine
2)  Boeing
3)  Safran
4)  OpenAirlines

11:45 - 12:15
Airline Case Study: Travel Service - Building an In-House Solution for Supply Chain Optimization
In this case study Travel Service outline how it has faced and overcome the challenges associated with managing a significant inventory of parts for maintenance operations in a variety of outstations and different MRO providers by building an in-house modular web application called MATMen. The development of MATmen, designed for today's airline supply chain, has improved supply of parts to outstations, reduced transport costs, improved spare parts management and c-check material requests with 3rd party MROs.

Petr Barton, Operational Supply Chain Manager, Travel Service

11:50 - 12:45     
Vendor Showcase: Electronic Flight Bag (EFB) - Part 1
Your chance to quickly find out about all the major EFB Software & Hardware Solutions on the market. Each Vendor will provide a brief 7 minute showcase of their solutions including: EFB product overview, latest developments, 2018 outlook, new customers.

Vendors presenting include:

1)  DextraData
2)  Lufthansa Industry Solutions
3)  Comply365

4)  AVIO
5)  Flatirons Jouve
6)  Orlando Suite for TechPubs
7)  Lufthansa Systems

12:15 - 12:45
Airline Case Study: Thomas Cook Airlines - Thomas Cook eTechLog (ETL / ELB): A Multi-AOC Implementation (or alternatively How to Herd Cats Digitally)
In this case study Thomas Cook outline the challenges of implementing an eTechLog solution into a Multi-AOC environment, including integrating with difference software systems and work processes, as well as gaining regulatory approval from different authorities. Now that the eTechLog is live Thomas Cook highlight the benefits it is seeing across the airline group from replacing its traditional paper technical logs with a digital version.

Rich O'Mara, ETL & Big Leap Project Leader, Thomas Cook Group Airlines

 12:45 - 14:00



(Main Conference room)


(Workshop / Showcase room)

14:00 - 14:30
Airline Case Study: AeroLogic - Preparing to Implement an ETL / ELB
Aerologic outlines its recent ETL / ELB selection process; from selecting software and hardware platforms to flight deck connectivity. With the solution going live shortly, Aerologic outline how it is preparing crews for the change to paperless working along with expected results and benefits once operation commences.

Nils Oehlmann, Project Manager, AeroLogic
Udo Stapf, CEO, CrossConsense

14:00 - 15:30     
Vendor Showcase: Electronic Flight Bag (EFB) - Part 2
Your chance to quickly find out about all the major EFB Software & Hardware Solutions on the market. Each Vendor will provide a brief 7 minute showcase of their solutions including: EFB product overview, latest developments, 2018 outlook, new customers.

Vendors presenting include:

9)  PACE

10)  UTC
11)  Vistair
13)  Viasat
14)  Esterline CMC Electronics

15)  Boeing
16)  Webmanuals
17)  Flygprestanda
18)  International Flight Support

14:30 - 15:00
Airline Case Study: SAS - Analytics and Optimization Tools for Phasing in and out Aircraft Fleets
How to use an analytical approach and state of the art optimization tools to make smarter and more efficient decisions when phasing in and out aircraft fleets. What maintenance should be performed? How should we stagger the phase out of spare parts? How should my leasing return conditions be handled?

Henrik Fjeld, NPH Continuing Airworthiness, SAS Technical Operation
Fredrik Ekstrand, CEO, Cervino Consulting

15:00 - 15:30
Industry Survey: Digital Aviation Innovation and Disruption in MRO
Digital Thread, Digital Twins, Digital Analytics, Airbus Skywise, Boeing AnalytX, GE Predix, AFI-KLM E&M Prognos, Lufthansa Technik Aviatar, Azure, C4IoT, Palantir, Predikto, SparkCognition, Uptake, ... what are these 'digital' capabilities and how are they disrupting the MRO industry? Capgemini presents the results of their in-depth industry survey with insights on the state of digital transformation in aviation and aerospace.

Michael Wm. Denis, Principal, Capgemini

15:30 - 16:15



(Main Conference room) 


(Workshop / Showcase room)

16:15 - 16:45
Big Data: Racing to platform maturity
The digital transformation of the aerospace and airline industry continues to gain momentum. The aircraft data race is on between various OEMs, MROs and IT companies to reach critical mass for their respective big data platforms. Suppliers have invested heavily in digital innovation hubs and partnerships and continue to offer the prospect of cost reductions and increased operational efficiencies. ICF will discuss the latest developments in the market, positions of the various players and implications for stakeholders.

Yann Cambier, Senior Manager, ICF

16:15 - 16:50
Vendor Showcase: Flight Operations Solutions
Your chance to quickly find out about all other Flight Operations Solutions Vendors exhibiting at the conference. Including Flight Planning, Flight Tracking and Full Ops Solutions. Each Vendor will provide a brief 7 minute showcase of their solutions including: product overview, new customers, latest developments, 2018 outlook, new customers.

Vendors presenting include:

1)  Flight Watching

3)  Smart4Aviation
5)  The Weather Company

16:45 - 17:15
MRO Case Study: Revima APU - Advanced Analytical Tools to improve APU Availability
Due to ever growing airline need to improve APU availability while maintaining or minimizing system maintenance costs, OEM's are requesting independent and OEM MRO's to provide health monitoring systems to improve planned maintenance and minimize system maintenance costs. This case study examines how an independent APU MRO has adapted to these requests using an adaptable, advanced and affordable web based solution across multiple fleet types and OEMs

Mimi Correa, Director of Fleet Management, Revima APU


16:50 - 17:30
Vendor Showcase: Electronic Logbook (ETL/ELB)
Your chance to quickly find out about all the major Electronic Logbook (ETL/ELB) Solutions on the market.  Each Vendor will provide a brief 7 minute showcase of their solutions including: product overview, latest developments, 2018 outlook, new customers.

Vendors presenting include:

1)  EmpowerMX
2)  Cr
3)  AVIO
4)  Ultramain

17:15 - 17:45
MRO Innovations: Safran - The Advantages of using Remote Support during Boroscope Inspections
This presentation outlines a new way to connect boroscope inspectors to experts using remote support to help speed up decision making and reduce time on ground. The solution includes a software platform that includes an intelligent checklist and automatic inspection report tool designed for the inspector along with some other innovative features. 

Marcellette Cloche, Business Development, Safran Aircraft Engines


18:00 - 20:00


sponsored by Rusada




Wednesday, 6th June 2018 

08:00 - 08:55



(Main Conference room)


     (Workshop / Showcase room)

09:00 - 09:30
Airline Case Study: Norwegian - EFB, buy or to build?
In this case study, Norwegian outlines its extensive EFB project and decision to develop its own EFB solution.  The case study will outline the benefits of this approach in terms of development freedom, challenges of developing an EFB solution from the ground-up and advice for airlines and aircraft operators looking to embark on the same journey or develop additional functionality in their own EFB project.  You will then see a live demo of the solution and learn how it is delivering real operational benefits across the airline.

Klaus Olsen, EFB Administrator, Norwegian

09:00 - 09:30
MRO Workshop Session: M&E / MRO System Health Check

The aviation industry is changing. New aircraft are providing greater, more informative and complex streams of data. New business models for managing and outsourcing key maintenance functions are placing new demands on the systems and process used to support this increased complexity, and sharing of information with business partners.  How your M&E systems are performing in supporting these objectives, are critical to your overall business success.

The workshop will touch on some key industry discussion points and management conversations. Where does an organization start the journey of improvements and how do your focus on the most important areas to seek efficiencies? Paper, whiteboards and spreadsheets, a necessary vice even in 2018? Are you losing the battle with your own IT department and debating the merits of different technologies and ideologies behind them versus focusing on business outcomes by the use of information technology? 

The workshop will provide an overview of a typical health check scope:

  • Documenting and connecting key organizational business drivers and goals, to the preparedness of your IT systems to facilitate such achievements, for example, will your IT systems support, or impede the achievement of your goals. 
  • A set of summarized actionable recommendations in support of your key business objectives and suggestions.
  • Leveraging current process and knowledge in order to grow the business.
  • Controlling and managing costs and increased industry complexity
  • Technics to avoid and reduce costs, including inventory optimization
  • Reducing errors and customer complaints, and achieving corporate time and quality objectives
  • Ability to respond to changes, while still achieving performance objectives

Workshop hosted by: Bruce Gowling, Director IT Services, Aircraft Commerce Consulting

09:30 - 10:00
Airline Case Study: Southwest - Beyond the Typical EFB
In this case study Southwest will share how it takes its EFB beyond the typical, leveraging the EFB to do even more. Through the use of publications, forms, notifications and alerts, Southwest also uses its EFB as a communication portal. The presentation shares use cases demonstrating how Southwest has effectively eliminated paper and is driving efficiencies across the airline.

Amy Ashkinazy-Murrell, EFB Manager, Southwest
Will Ware, Flight Ops Mobility Lead, Southwest

09:30 - 10:30 
MRO/M&E IT Vendor Showcase - Part 1
Your chance to meet with the major end-to-end MRO/M&E and Technical Document Management Vendors on the market. Each Vendor will have the floor for 7 minutes to showcase their: MRO/M&E IT product overview, new customers, latest developments, 2018 outlook, product roadmap.

Vendors presenting include:

1)  Rusada
3)  Aerosoft Systems
4)  IFS
5)  Bluebox
6)  Honeywell Vocollect
7)  Qoco
Swiss AviationSoftware
9)  Seabury Solutions

10:00 - 10:30
Airline Case Study: Icelandair - Reshaping the EFB Business Case to Empower the Operation
In this case study we hear from Icelandair who has reshaped the EFB business case by integrating the flight deck with the business-side of the airline, thus empowering the operation to become more agile and quick to respond to commercial, technical and regulatory challenges.

Alvar Sverrisson, Flight Support Specialist, Icelandair

10:30 - 11:15



     (Main Conference room)


     (Workshop / Showcase room)

11:15 - 11:45
Airline Case Study: El Al - Aircraft Tracking at El Al
ICAO's flight tracking mandate comes into effect at the end of 2018. In this case study, El Al outlines how the airline is compliant using a sophisticated aircraft tracking solution - WSI Fusion Flight Tracking from the Weather Company, and IBM Business. You will learn how the solution allows El Al to track flights in real-time on every route and the additional benefits it is seeing across the airline.

Alon Lavi, Chief Dispatcher, El Al

11:15 - 12:45   
MRO/M&E IT Vendor Showcase - Part 2

Your chance to meet with the major end-to-end MRO/M&E and Technical Document Management Vendors on the market. Each Vendor will have the floor for 7 minutes to showcase their: MRO/M&E IT product overview, new customers, latest developments, 2018 outlook, product roadmap.

Vendors presenting include:

10)  EXSYN
11)  EmpowerMX

12)  Boeing
13)  ADT Wings
14)  Commsoft
15)  AerData
16)  Novulo
17)  Flatirons Jouve
18)  Aerostrat
19)  IDMR Solutions
20)  Ultramain
21)  Cervino
22)  Comply365
23)  Airbus

11:45 - 12:15
Airline Case Study: Transavia - Putting Flight Data to work towards Fuel Savings
In this presentation Transavia outlines its efforts to reduce its overall fuel consumption by putting to work the vast amounts of readily available flight data for each aircraft to create tail number specific machine learning performance models. You will learn how these models can be used in combination with accurate 4D weather forecasts to optimize climb profiles for each flight saving 5% to 10% of fuel for each ascent.

Emmanuel Cachia, Flight Operations Director, Transavia

12:15 - 12:45
Airline Case Study: Corsair International - How its Fuel Efficiency Program Benefits Operations through a number of different ways
This presentation shares Corsair International's experience on how the airline uses Big Data technology to improve Flight Operations and especially its Fuel Efficiency performance. Corsair also presents some internal actions it has set up to develop its Fuel Efficiency program through the company and how it managed to involve other Corsair departments in the project.

Jonathan Hess, Deputy Head of Flight Support, Corsair International

12:45 - 14:00



     (Main Conference room)


     (Workshop / Showcase room)

14:00 - 14:30
Cyber Security Keynote: EU Cyber Security Mandate - The threat of cyber attacks on airlines.
The threat of cyber attacks on airline is an issue affecting aircraft and their avionics systems, the EFB / ETL ecosystem, connectivity systems, airline IT systems and air traffic control. This presentation outlines the nature of these cyber threats and the initial steps taken to thwart them. The impending EU Cyber Security Mandate is also discussed: how will this affect aviation? What can airline do to prepare for the mandate?

Lewis Oaten, Chief Technology Officer, RazorSecure

14:00 - 15:00
MRO Workshop Session: Part 1: Blockchain in Aviation; Part 2: Best Practice Selection, Implementation & Upgrade of MRO solutions:
In this workshop M&E / MRO software implementation experts SAKS Consulting discuss best practice in how to achieve a successful complex MRO software implementation project and the latest trend in aviation MRO - Blockchain. The main workshop takeaways are:

Part 1: Is Blockchain & MRO Maintenance the Future?

  • What is Blockchain Driven MRO
  • Will implementation of Blockchain driven MRO solutions be the same as current Enterprise Wide solutions.
  • Is this the next disruptive technology that will fast track a vision of seamless, transparent and supportive maintenance

Part 2: Best Practice in Selection, Implementation & Upgrade of MRO Solutions

  • How to start a Programme of Selection, Implementation or Upgrade
  • Key Pitfalls
  • Dealing with Vendors when things go wrong
  • Avoiding critical mistakes
  • How to maintain a focus on ROI
  • Helping your organisation accept change

Workshop Hosted by: Sharhabeel Lone, Consulting Partner, SAKS Consulting

14:30 - 15:00
Airline Case Study: CityJet - Integration in a busy Operation Environment
Learn how CityJet managed to transform from a small scheduled airline to an airline to an airline operating 50 tails on different wet-lease agreements on behalf of Air France, Brussels Airlines and SAS. How different programs and systems work together in a combined integrated Operations Control Centre resulting in optimized work flow.

Robert Adams, Head of IT Integration Services, CityJet
Rasmus Seneca, Sales Manager, AIR SUPPORT

15:00 - 15:30
Business Process Integration for Reference Management between Flight Ops Manuals and Authority Regulations

This presentation shows legislation reference management within a Flight Ops Content Management System and explains how to make daily processes related to ongoning authority audits more efficient and reliable.

Heidi Brockmann, Product Manager and Senior Consultant, Lufthansa Industry Solutions

15:30 - 16:00


16:00 - 16:30

Ramp Agent Workspace – Make your Ramp paperless!
All Airlines are moving very fast forward when digitalizing the passenger experience to make their operational processes more efficient and more convenient for the airline customers. You can check in, rebook and receive information about flight change – all directly via your smartphone. But what about airline operations – especially in ground handling, where the Ramp Agent often acts as a “trouble shooter” for many operational processes? During the aircraft turnaround the Ramp Agents still face a lot of unnecessary paperwork as well as time-consuming and in-efficient information exchange and communication. Moreover, many times the turnaround process still remains a “black box”. How to solve this? The solution is to: Digitalize Your Ramp! The presentation demonstrates how a “Ramp Agent Workspace” can support the Ramp Agent with the needed transparency and workflows. On top it also shows a view on “Future Load Control” where 3D visualization helps to achieve better results.

Michael Muzik, Senior Product Manager, Lufthansa Systems

16:30 - 17:00

Leveraging data and analytics to optimize inventory asset performance - Addressing inventory planning system and process gaps in the aviation supply chain.
Inventory Planners are challenged to maximise spare parts availability where and when needed, wrestling with huge complexity because of the volume of different part types, stochastic demand, changing operations and multiple supply channels. MRO IT systems contain valuable data, however, there is a requirement to provide additional analytical decision support capabilities to drive smart decision making. This session discusses how this data can be leveraged to improve service levels while reducing investment in inventory.

Micheál Armstrong, Founder and CEO, Armac Systems