Conference Agenda


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Icons explained:

  Flight Operations IT track

  MRO / M&E IT track

  Interactive Sessions - Delegate participation encouraged 

The agenda includes keynote presentations, case studies, interactive workshops, and IT Vendor Showcases all delivered by airlines, aircraft operators, OEMs, MROs, Consultants, Regulators and IT Vendors to provide delegates with varied and interesting insights into the key topics in this constantly evolving aviation sector.  Speakers include:  The FAA, IATA, Delta TechOps, Boeing, Airbus, Oliver Wyman, Delta, AAR, Aer Lingus, SAKS Consulting, Air Canada, Turkish Technic, AeroMexico, and more. 


>> View speakers' profiles here <<


 DAY 1 - Tuesday, 24th March 2015 

08.00 - 08.55


08:55 - 09:00

Chairman's opening remarks (Main Conference Room)

09:00 - 09:30

  Aircraft Connectivity Keynote Presentation: Solutions for current and future aircraft.  Aircraft connectivity represents one of the greatest value opportunities for airlines in the next few years, but also one of their greatest challenges. In this presentation, Boeing outline the latest installed and retrofit connectivity options on-board their current and future fleet of aircraft. The enormous potential benefits to both flight operations and aircraft maintenance are outlined.

Tim Anstey, Associate Technical Fellow, Boeing


     (Main Conference room) >> view the floor plan


     (Workshop / Showcase room) >> view the floor plan

09.30 - 10.00

   Modern Aircraft and 'Big-Data'.  Drinking from the Fire Hose: How airlines, operators and MROs can best use this stream of sophisticated information.  The modern aircraft sits at the centre of a complex ecosystem of hardware, software, content and data. The stream of information is becoming increasingly more sophisticated, with greater volume, greater criticality and more stakeholders taking a keener interest. Technology trends such as mobility, wearable technology and internet of things are driving efficiencies and safety whilst adding complexity and volume to the flow of information at the same time. Throw airline mergers, global MRO networks and the constraints of mixed and legacy fleets into the mix and tapping the information stream is becoming increasingly challenging.  How can operators and maintainers make sense of the flow of information? What can technologists do to prevent those wishing to drink from the fire hose from getting drenched? 

Paul Saunders, Global Product Manager, Flatirons Solutions

John Knolla, Manager, Product Support Engineering, LMI Aerospace

09.30 - 10.30

Live Flight Tracking Workshop: New Gen Flight tracking system - A real time visualization and monitoring tool for tracking flight progress.

The workshop will give you an insight into Wipro’s comprehensive & integrated Live Flight Tracking System with an eye towards its successful implementation for one of the world’s leading airlines. During the live demo, you will see how this product was implemented at the airline to enhance Flight Safety and Operational Performance. Powered by its multi position messages, interfacing capability, proactive alerting mechanism and integrated weather data amongst many other useful features, you will see how it helps Operations with its rich map based Flight Tracking Capabilities.

Ramu Rayapudi, Program Manager, Wipro Technologies


10.00 - 10.30

  OEM Mobile Maintenance Case Study:  A look at the Airbus Smarter Fleet powered by IBM.  During the presentation you will see how Smarter Fleet uses live aircraft data and reporting to enable line engineers to have a fast and efficient mobile maintenance solution.  The presentation will also include a live demo of the mobile maintenance solution.

Vincent Swiderski, Smarter Fleet Sales Manager, Airbus

Nishant Balakrishnan, Business Development - Airbus Smarter Fleet Solution (Airbus-IBM JIA), IBM

 10:30 - 11.30


11:30 - 12:00    

The IATA Paperless Aircraft Maintenance Initiative:  IATA provide an update on their initiative to promote a paperless aircraft from passenger to flight operations and aircraft leasing to aircraft maintenance.  With a paperless passenger experience and Flight Deck already well advanced this presentation concentrates largely on Aircraft Maintenance, focusing on technology such as RFID, e-signatures, e-Task Cards, digital documentation and records, eLog book.   The ultimate goal is to simplify maintenance operations by incorporating paperless technologies, thereby facilitating regulatory compliance and enabling new processes to reduce costs.

Dr. Chris Markou, Assistant Director Engineering & Environment, IATA

11:30 - 12:30     

Fuel Efficiency / Management Software Vendor Showcase

Your chance to quickly find out about all the major Fuel Efficiency / Management Software Solutions on the market.  Each Vendor will provide a brief 8 minute showcase of their solutions including: Fuel Efficiency / Management product overview, new customers, latest developments, 2015 outlook.

Vendors taking part include:


⇒ Boeing

Controls and Data Services (CDS)

⇒ OpenAirlines

⇒ Sheorey Digital Systems

⇒ Snecma

12:00 - 12:30

Paperless Aircraft Maintenance Case Study.  Hear how Delta TechOps is moving forward with completely paperless environments for their Base Maintenance and Line Maintenance, including: paperless routines, non-routines, reference manuals, e-signatures etc.   The project challenges and enormous benefits are discussed.

Lorraine DiMarco, General Manager Base Maintenance, Delta Air Lines

12:30 - 13:00

MRO Case Study: Mobility Solutions at AAR CORP.  Review of AAR’s 20 year mobility journey leading to mobile applications to support the Supply Chain And MRO businesses.  Key project decisions, development platform selection process, challenges, successes and roadmap are discussed.

Serdar Yorgancigil, Director, IT Applications, AAR CORP

13:00 - 14.15



     (Main Conference room)) >> view the floor plan


     (Workshop / Showcase room>> view the floor plan

14:15 - 14:45   

Preparing for MRO IT System Implementation or Upgrade Keynote: Process Design and Solution Definition: A new or modern MRO system is often a catalyst for process redesign.  However many carriers and MROs find themselves ill prepared which compromises implementation and quality and makes for challenges with good adoption and ultimately realizing value.  In this presentation Oliver Wyman outline best practices airlines, operators and MROs can undertake to prepare themselves before the software vendor shows up to start implementation ensuring maximum value is gained from the new system. 

Allan Bachan, Vice President Oliver Wyman

 14:15 - 15:15    

Electronic Flight Bag (EFB) Vendor Showcase (PART 1)

Your chance to quickly find out about all the major EFB Software & Hardware Solutions on the market.  Each Vendor will provide a brief 8 minute showcase of their solutions including: EFB product overview, new customers, latest developments, 2015 outlook, new customers, latest developments.

Vendors taking part include:

⇒ Airbus

⇒ Arconics

⇒ Boeing

CMC Electronics


DAC International 

⇒ EmpowerMX

14:45 - 15:15    

Airline Case Study: Turkish Technic MRO Software Implementation Project.  It has been one of the most complex MRO software implementations in recent years and now in early 2015 Turkish Technic are live with their new system.  In this case study presentation Turkish Technic outline the implementation project challenges that they faced; how they finally overcame these and now that the software is live the benefits they are beginning to see.  They also offer best practice advice for any companies embarking on a similar project.

Yavuz Serova, Senior VP IT, Turkish Technic

Altan Buyukyilmaz, Executive VP, Turkish Technic

15.15 - 16.00



     (Main Conference room>> view the floor plan


     (Workshop / Showcase room>> view the floor plan

16:00 - 16:30     

MRO Technology Innovations: Are Wearable devices the solution for a fully connected aircraft Maintenance IT world? In this presentation industry market leaders for wearable devices in aviation, Ramco Systems, examine the potential impact of Google Glass and Smart Watches and provides examples of how these devices are already enabling line mechanics from airlines around the world to ensure faster aircraft turnaround times through accessing live to-do-lists via their wearble devices as the airplane is entering its parking bay, therefore ensuring replacement parts or software upgrades are ready for the next flight.

Praveen PN, Principal Consultant - Aviation Practice, Ramco Systems

16:00 - 17:30    

Electronic Flight Bag (EFB) Vendor Showcase (PART 2)

Your chance to quickly find out about all the major EFB Software & Hardware Solutions on the market.  Each Vendor will provide a brief 8 minute showcase of their solutions including: EFB product overview, new customers, latest developments, 2015 outlook, new customers, latest developments.

Vendors taking part include:

⇒ Flatirons Solutions

⇒ Flygprestanda


⇒ Sheorey Digital Systems



⇒ Teledyne Controls

⇒ Ultramain

Web Manuals


16:30 - 17:00

Airline Case Study: Air Canada Connectivity & Mobility Project:  In this case study you will hear how Air Canada are using Aircraft Connectivity and Mobile Solutions across their entire fleet to drive increases in operational efficiencies and improve the customer experience.

Steve Bogie, Senior Director Operations IT, Air Canada

17:00 - 17:30

Future of MRO IT Roundtable: MRO operations have seen significant changes over the past decade enabled by advances in aircraft design, maintenance planning, supply chains and information technologies. As MRO business networks expand, MRO IT networks have to integrate efficiently and effectively. This executive roundtable will discuss the future of MRO IT.

Michael Wm. Denis, President, Aviation Wikinomics Inc.

18.00 - 20.00



  DAY 2 - Wednesday, 25th March 2015 

08.00 - 09.00



     (Main Conference room>> view the floor plan


     (Workshop / Showcase room) >> view the floor plan

09:00 - 09:30     

FAA Keynote - The change in EFB Classification away from Class 1, 2, & 3 to classless classification.  The FAA provide a 2015 update on progress and implications for airlines and aircraft operators as well as outling other regulations that are affecting EFBs.  

Brian Hint, Future Flight Technologies Branch, FAA

09:00 – 10:30    

MRO/M&E IT Vendor Showcase

Your chance to meet with the major end-to-end MRO/M&E vendors on the market. Each Vendor will have the floor for 8 minutes to showcase their: MRO/M&E IT product overview, new customers, latest developments, 2015 outlook.

Vendors taking part include:

⇒  AeroSoft

⇒  Commsoft

⇒  EmpowerMX

⇒  Mxi Technologies

⇒  Ramco Systems

⇒  Rusada

⇒  Sheorey Digital Systems

⇒  Swiss AviationSoftware


⇒  Ultramain

⇒  Volartec

09:30 - 10:00     

Aer Lingus EFB Case Study - including iPad platform, documentation library & Aircraft Connectivity. In this case study Aer Lingus outlines its extensive EFB project including its iPad interface and explains the benefits and challenges of the project, including: managing key company documentation in an extensive library with approvals and on-going support.  Its future plans are also outlined with a focus on total aircraft connectivity.

Christian Connolly, Flight Operations Compliance Specialist, Aer Lingus

Paul Stanley, IT Project Manager, Aer Lingus

10:00 - 10:30     

Delta Air Lines Microsoft Surface EFB Case Study:  In late 2013 Delta surprised the industry by selecting to equip their pilots with Microsoft Surface 2 tablets for their EFB program, rather than the industry standard iPad.  After a year of operation, Delta outline how the project is progressing; the challenges they have faced; pilot feedback; the benefits the project is developing; and what is next in the pipeline.

Ed Gaitan, General Manager Business Technology and Program Manager for the pilot tablet project, Delta

Roland Benny, Principal Architecture and SOA technical foundation leader for pilot tablet project, Delta

10.30 - 11.30



     (Main Conference room) >> view the floor plan


     (Workshop / Showcase room) >> view the floor plan

11:30 - 12:00

Aircraft eEnablement Keynote - Extending the horizon from an eEnabled pilot to the eEnabled Airline.  Hear how airlines have adopted tablets today to eEnable pilots, but that the real value to the airline is eEnabling the aircraft and then the airline.  As you will hear during the presentation this will allow the airline to gather real time flight data and then use it for analysis and forecasting to increase operational efficiency.

Chris Westlund, Analyst Business Development and Strategic Planning, UTC Aerospace Systems

Ken Hurley, Performamce Engineer, Sun Country Airlines

11:30 - 12:30   

 Transform Your MRO Operations For The Digital Future: This workshop will provide insights on the different ways to transform your MRO operations to make it future ready. The session will also feature how Hexaware is gearing up by leveraging the below elements as a part of its Digital MRO Suite of offerings:

  • Mobility, Integration & Wearables
  • Big Data & Analytics
  • Migration & Testing
  • Inventory Optimization
  • Data Warehouse & BI Tools

Key Takeaways from Workshop:

  • Learn how to improve efficiency through mobile enablement
  • Get insights on the tools used in leading transformational projects
  • Insights into risk free migration to new generation MRO products
  • How to optimize your spare parts inventory with advanced analytics
  • Understand the business benefits of digital transformation of MRO organizations

Jacob Baiju, Director, Global Travel & Transportation, Hexaware Technologies

12:00 - 12:30    

Airline Fuel Savings Case Study.  Lufthansa talks about the challenges and measures to improve fuel efficiency.  This case study explains how to find new saving potentials by using a sophisticated post-flight analysis software and discusses how to choose the right fuel efficiency software.

Simon Balbach, Fuel Efficiency Consultant, Lufthansa

12:30 - 13:00 

AeroMexico Fuel Efficiency Case Study: With fuel costs accounting for some 40% of an airline’s operations, airlines should be looking at every aspect to reduce this financial and environmental impact. Following a thorough assessment by Boeing of AeroMexico’s fuel habits, the companies identified a significant opportunity in the area of arrival fuel.

Rafael Suarez Chavez, Vice President of Operations, AeroMexico

Michael Irrgang, Senior Consultant Professional Services, Boeing

13.00 - 14.15



     (Main Conference room>> view the floor plan


     (Workshop / Showcase room) >> view the floor plan

14:15 - 14:45

Airline Case Study: Solving the Cost of Paper

The real-world benefits of eliminating paper and using mobility applications. 

Larry Lenamon, Manager of Operational Experience, Ultramain

14:15 - 15:15

 Soup to Nuts: Best Practice Selection, Implementation & Upgrade of MRO solutions:

  • How to start a Programme of Selection, Implementation or Upgrade
  • Key Pitfalls
  • Dealing with Vendors when things go wrong
  • Avoiding critical mistakes
  • How to maintain a focus on ROI
  • Helping your organisation accept change

Sharhabeel Lone, Global Partner, SAKS Consulting

14:45 - 15:15  

EFB & eEnabled Aircraft Keynote: The EFB landcape is changing; the introduction of tablet computers like the iPad which has provided a wide range of affordable software applications, a better understanding of the ROI combined with a simplification of current authority regulations.  Now we are moving towards ”e-enablement” for passengers, cabin- and cockpit-crews, integrating ground personnel and maintenance, connecting the aircraft itself with health solutions and more. What does e-enablement mean for the airlines? What are the implications for the current EFB solutions?  What are the challenges that need to be addressed?  A view of the current landscape, important considerations and trends combined with an overview of the SITA EFB and e-Aircraft “Nose to Tail” solution are discussed.

Mario Sabourin, Sr. Product Manager, e-Aircraft Application Services, SITA OnAir

15.15 - 16.00


16.00 - 16.30

 OEM Fuel Efficiency Keynote:  an Introduction to SFCO2, the 'Smart Fuel Efficiency' Service: Fuel costs weigh around 40% of airlines direct operating costs.  What about maintenance costs? Is saving fuel at any price the best approach?  Where is the real value of a fuel conservation program?  During this session, you will find out more about Snecma and Sagem's approach to fuel efficiency and what are the potential ways of achieving global cost savings. 

Jean-Thomas Rey, Marketing Manager Commercial Engine Services, Snecma

16.30 - 17.00

 Flight Planning Keynote:  The future of Flight Planning - how to optimize the entire flight operations process through automating and customizing.

Dustin Wilden, Area Manager, Air Support