Speakers' profiles




  Speakers' profiles in alphabetical order by their surnames

 A   B   C   D   E   F   G   H   I   J   K   L   M   N   O   P   Q   R   S   T   U   V   W   X   Y   Z


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  Ashkinazy-Murrell, Amy

Amy Ashkinazy-Murrell
EFB Manager/Administrator
Southwest Airlines

Amy has worked at Southwest, in the EFB office, for 5 years.  She is currently the EFB Manager, responsible for 9,300 Pilot EFBs, assisting with 17,000 Flight Attendant EFBs and 350 Dispatcher EFBs.  While working in the airline industry for 36 years, always with crew members, Amy fully understands the need to be able to assist crew members with questions and issues, as quickly as possible.

 Bégis, Jean-Marie

Jean-Marie Bégis
Director EFB & Aircraft Information Systems
Esterline Avionics Systems

With more than 25 years of experience in business development and implementation of mission critical mobile communications, aircraft datalink services, and aerospace systems, Jean-Marie Bégis has experience in the management of Avionics, Aircraft Datalink, and Cockpit and Cabin Information Systems Programs.

He has been directly involved in the launch and the deployment of satcom & VHF aircraft systems as well as Aircom Ground Based Services at SITA in Montréal as Director of Engineering. More recently, he has managed the Satcom antenna product line at CMC Electronics Esterline and then created the EFB and Aircraft Information Systems business unit as Product Director.

He has a Master in both Telecommunications Engineering (Telecom Paris) and Aerospace Communication Systems (Sup Aero, Toulouse).
 Benton, Bill
Bill Benton

Since 2010, Bill has served as CEO of GAINSystems. In this role, Bill balances a steadfast commitment to healthy growth with world-class GAINS product innovation, customer value creation, career fulfillment for the GAINS team within a socially-responsible context.
Prior to 2010, Bill held several positions with GAINSystems culminating in his role as COO. His areas of endeavor focused upon the design, development, and delivery of the GAINS Supply Chain Optimization solution. With more than 20 years in the field, Bill is a recognized authority on Demand Planning, Inventory Optimization, Distribution and Network Optimization, SI&OP, Machine Learning, and Maintenance Optimization. He frequently engages with industry organizations, including Gartner Group.  Bill’s industry domain expertise centers around Aviation Maintenance.  He has lead over a dozen major projects with Fleet Operators (private and airlines), Aerospace OEMs, Field Service, and Defense Organizations.
Bill’s graduate work centered around Data Science / Econometrics and he received an MBA, magna cum laude, from the University of Chicago Booth School of Business, and BS and BA degrees, cum laude, in Econometrics and Foreign Languages (French and Spanish) from Southern Methodist University.

 Chadwick, Nicolas

Nicolas Chadwick
Captain A320 - Fuel Efficiency Manager
Sky Airline

Nicolas Chadwick started as fly instructor while studying Civil Engineering, then as corporate pilot flying Hawker 800 and Learjet’s throughout the Americas. He joined the airline industry with Sky Airline as first officer of Airbus 320 and fuel efficiency manager. Nicolas upgraded to Captain on 2016 and leader of several project aiming to support the vision of the company as low cost carrier leader of the region.

 De Moor, Sander

Sander de Moor
EVP - Operations Efficiency
Aircraft Commerce Consulting

Sander de Moor has 30+ years' experience in flight operations support within all sectors of aviation.  He has particular expertise in Flight Operations Efficiency, specialising in fuel and operational efficiency strategies. He was a core member of the IATA Green Teams for two years and helped shaped that program; subsequently he has held the position of Fuel Efficiency lead at LOT Polish Airlines (2 years) and the Etihad Airways Group (4 years). Before establishing his own consultancy. Apart from efficiency program management, Sander has extensive experience in managing RFP and implementation processes with FMIS tools across group airlines.

 De Munck, Wim

Wim De Munck

Wim De Munck is the CTO for AVIO and part of the management team since its inception in 2010, supporting the organisation with Systems Architecture, Technology Strategy and Solution Sales. As Project Manager he has introduced AVIOBOOK in several larger airlines.

Wim has 25 years of experience in professional IT consultancy and product development with companies such Sun Microsystems, General Motors and NAVTEQ as well as start-ups, and is occasional lector Software Management in his home town.

 Denis, Michael Wm.

Michael Wm. Denis

As a principal in Capgemini’s aviation and aerospace business unit, Michael Wm. Denis leads business strategy, enterprise architecture and technology engagements for A&D clients.

Denis coined the term Service Lifecycle Management (SLM) in 2004 and has dedicated his consulting career to aviation engineering, maintenance, supply chain and aerospace aftermarket services. For the past two decades, Denis has focused on advanced analytical capabilities such as autonomic logistics, predictive maintenance, diagnostics, prognostics, health management, service parts optimization, aircraft financial performance optimization, servitization and anything-as-a-service (XaaS) strategies and business models.

Prior to joining Capgemini, Denis worked for various aviation consultancies, aerospace software companies and aviation business services companies. Denis began his career in the U.S. Navy as a gas turbine engineer and Surface Warfare Officer. He is also a renowned author, speaker and consultant on service lifecycle management capabilities, servitization business models and enabling technologies.

Denis holds a Master of Decision Science from the J. Mack Robinson College of Business at Georgia State University and a Bachelor of Nuclear Engineering from the Georgia Institute of Technology. He is married to Jacqueline Kelly Denis and has three children.

 Dugas, Keith

Keith Dugas
Manager of Excellence, Process & Technology
Air Canada

Keith has worked for Air Canada for 10 years, prior to joining AC he taught High School Physical Education in Montreal after graduating from the University of Ottawa in 2006. He started his journey at Air Canada as an expediter on the AOG desk, then moved to operations manager for the AOG desk, following that he was responsible as a business lead in supply chain to transition from Air Canada’s legacy maintenance system to Trax where after a successful deployment became Manager of Continuous Improvement for Logistics and Operations. Today he is in the Excellence 5.0 team as Manager of Excellence, Process & Technology where he is leading several projects such as: Mobile Mechanic, e-Logbook, RF Mobility for Stores, RFID, and more. Keith holds a Diplôme d'études collégiales in Commerce from John Abbott College, a Bachelors of Social Science in Sociology & Psychology, a certificate in Leading Operational Excellence from MIT and a Certificate in Leading Innovative Change from UC Berkeley.

 Geudens, Jef

Jef Geudens

Jef Geudens, is a Manager based in ICF’s London office. His areas of expertise are MRO demand forecasting and modelling, airport and airline market analysis and research. Prior to joining ICF, Jef worked as an airport business analyst in IATA’s Singapore office as part their International Graduate Internship Program (IGIP). Prior to this and during his academic studies, he did a six-month internship with the United States Department of Transportation’s (DOT) Volpe National Transportation Systems Center in Boston. Jef has a background in Aerospace engineering and holds a BSc. and MSc. from Delft University of Technology in the Netherlands.

 Harrison, Martin

Martin Harrison
Global Managing Director - Airline, Aerospace & MRO

Martin Harrison, a Vice President at ICF in London, has been serving the aviation industry for more than 30 years.

As a consultant, he works with clients around the world on operations projects that span ground, airport, maintenance, customer service, fuel conservation, crew planning and safety management systems.

He has a deep understanding of the low-cost carrier business model as well as regional and hub operations.

Prior to joining ICF in July 2012, Martin was the Chief Operating Officer at Pluna Airlines in Uruguay, working on a restructuring program for the South American flag carrier. He has also held executive operational positions at Spirit Airlines in the United States and easyJet Airlines in Europe.

Martin started his career at British Airways in hands-on maintenance and then engineering roles before moving on to Total Engine Support Ltd. in the United Kingdom, providing consultancy services that were focused on engine asset management.

Martin holds an MSc from Bristol University and an MBA from IESE in Spain.

 Howardson, Brent

Brent Howardson
Directory Business Systems Integration
Jazz Aviation LP

Over 30 years of airline experience; including 20 years in operations and 10 years in technology leadership and change management.

Currently responsible for Jazz technology programs (including mobility program), network infrastructure, IT service support and cyber security.


 Jones, Kenneth N.

Kenneth N. Jones
Director Electronic Data Standards
ATA e-Business Program

With over 30 years of aviation industry experience, Ken Jones joined A4A’s ATA e-Business Program in 2002 and is currently Director of Electronic Data Standards.  In this role, Ken manages cross-industry electronic data exchange standards development, encompassing such functional areas as Materiel Management, Part Traceability, RFID, Reliability Data, Regulatory Data, Maintenance Information and Electronic Records. Previously, he served as Director of Data & Integration at Cordiem, a collaborative B2B aviation industry solutions provider owned by major airlines and manufacturers. Additionally, he spent over 18 years at Contintental DataGraphics, a Boeing company, where he last served as Director of Marketing for the company’s Engineering Services group, having previously spent time in project management and system development. He has both a BA in Economics and a Masters in Business Administration from UCLA.

 Lone, Sharhabeel

Sharhabeel Lone
Global Partner
SAKS Consulting

Sharhabeel Lone is a SAKS Consulting Partner and leads the Aerospace and Defence Practice. He has advised airlines extensively on Process Improvement, Business case Development for Mega-Implementations, Program and Project Management. Sharhabeel is recognised in providing 'Thought Leadership' to airline boards on global mega-implementations in Maintenance and Engineering and has many years of strategy consulting experience having worked with leading global strategy consultancies advising clients in Europe, North America, the Middle East and South East Asia.

Sharhabeel holds a Batchelor's degree from Kings College London and a Masters in Engineering from Imperial College London and Oxford University with Executive Education at Harvard Business School.

 Lopez, Juan Ignacio

Juan Ignacio Lopez
Planning and Productivity Manager
TechOps Mexico

Juan Ignacio has more than 10 years of experience working in commercial aviation maintenance.

He worked for Aeromexico as Planning and Productivity Manager where he conducted projects to optimize the operation of the airline’s main MRO unit in the city of Guadalajara.

More recently, and while working for TechOps Mexico (joint venture between Delta Airlines and Aeromexico) in Queretaro, he led projects to increase new maintenance lines and cost saving initiatives which have increased revenue and saved millions of dollars. Due to his experience in MRO process and project management, he was selected to implement EmpowerMX’s FleetCycle MRO Manager. The new lean practices lead to measurable gains in productivity, increase throughput and revenue.

During this implementation TechOps Mexico rolled out the first electronic signatures approved by the Mexican regulatory agency for work execution records.

Juan Ignacio has a Masters in Business Administration and a Bachelor in Mechanic Engineering.

 Maggiore, John B.

John B. Maggiore
Managing Director
Maintenance and Leasing Solutions
Digital Aviation & Analytics
Boeing Global Services

John Maggiore leads the Maintenance and Leasing Solutions (M&LS) organization within Boeing Digital Aviation & Analytics. Boeing Maintenance and Leasing Solutions provide the broadest portfolio of information and analytics-powered capabilities in the aviation industry. Boeing solutions are used in both daily operations and long-term planning by hundreds of airlines, lessors and MROs around the world.  Maggiore’s organization includes AerData, an industry-leading digital records and leasing software and services business, acquired by Boeing in 2014.

Previously, Maggiore led the Airplane Health Management program, where he spent several years working on the concept, design and creation of Boeing’s Airplane Health Management service. He joined The Boeing Company in 1986.

Maggiore’s background includes 30 years in aviation-related positions, with a focus on avionics, airplane health management, information management and digital transformation. Maggiore holds a Bachelor of Science degree in engineering from Louisiana Tech University, and has been awarded multiple patents for Boeing airplane data-related information innovations.

 McLellan, Christopher Scott

Christopher Scott  McLellan
Flight Operation Branch  (AFS-410)

Christopher McLellan, “Scott”, is an FAA Aviation Safety Inspector (Operations) assigned to the Flight Technology and Procedures Division (AFS-400). Scott is an FAA subject matter expert for Enhanced Flight Vision Systems and has been working the last year on development of EFVS operational policy and authorizations.

Scott has over 23 years of aviation experience with both the military and civilian part 121 air carriers. 

 Mosblech, Kevin

Kevin Mosblech                                                                                                     
Line Maintenance Optimization Manager
American Airlines

Kevin Mosblech is a Line Maintenance Optimization Manager and is retired from the United States Marine Corps.  He Joined American in 1999 bringing more than 21 of Aviation experience and industry leadership.
Kevin Mosblech is responsible for introducing each station’s support of the B787/B737MAX-8 entry into service worldwide and reviews all Maintenance Support Programs ensuring the best yield times are met along with flow of work at each station. This model sets the standards for all new fleet types introduced into American Airlines.
In 2015 Kevin was awarded the American Airlines Chairman’s award and in 2016 Real American Hero’s award for life saving of another employee.

 Muzik, Michael

Michael Muzik
Senior Product Manager and Product Consultant
Lufthansa Systems

Starting at the frontline with the Check In, Michael Muzik has accumulated more than 20 years of varied airline experience within the Lufthansa Group.  His career at Lufthansa German Airlines has developed and grown through Cabin Crew Recruitment, Crew Management, and Revenue Accounting to being on the vendor side with Lufthansa Systems. At Lufthansa Systems he works as a Product Manager and Consultant for several operational products, including Operations Control, Crew Management, Hub and Turnaround Management as well as Weight and Balance.

 Olsen, Klaus

Klaus Olsen
EFB Administrator

Klaus have been in charge of the EFB systems in Norwegian for close to 9 years now, and primarily comes from a background as IT operations manager for Norwegian Financials Daily.

His life motto "Expect the worst....then you will rarely be disappointed" says it all! A bundle of sunshine and optimism beautifully wrapped in Scandinavian Viking hide.

A tiny lack of social skills makes him the type who has no problem checking emails and LinkedIn in the middle of your story... if you bore him!

A healthy skepticism to those who wants to befriend him. "You are my enemy until the opposite is proven and the burden of proof lies on you!", makes him the man you either love or hate!

But have no doubt! This man is well known on both sides of the pond for his dedication to work, and often referred to as the 24/7/365 guy.

A work ethic that his wife really wishes he left at work….at least once!

A main contributor to why Norwegian is a pioneer in the EFB field, and never afraid to look at, and implement, new technology if it seems beneficial for more effective operations and a safer cockpit!

 Reilly, Sean P.

Sean P Reilly
Vice President of Business Development

Sean P Reilly is the Vice President of Business Development at Avionica, the leading aeronautic data collection and data transmission manufacturer based in Miami.

Reilly’s background in aviation includes being actively involved in EFBs and aircraft connectivity for more than 15 years. Sean has an extensive background in airline operations, flight systems, maintenance, hardware certification and airline operational approvals for EFBs and data connectivity products. He led EFB certification and operational approval efforts on more than 10 aircraft types from multiple EFB vendors and airlines, including the first Jeppesen Class 2 EFB certification on a B737 in November 2005, and the first Class 3 EFB on an A320 running both certified and uncertified application on a single processor EFB.

Before joining the company in 2015, Reilly is known for his years of experience in aviation has made him to be a global leader in design, certification and implementation of an EFB platform. Sean has brought his 25 years of experience to Avionica in Miami, Florida.  Sean holds a degree in Economics from the University of North Carolina and is also a certified commercial pilot.

Contact: sreilly@avionica.com

 Ries, Karl

Karl Ries
Sr. Manager Technical Support Desk
Maintenance Operations Control
American Airlines

Karl Ries has been a member of the American Airline Technical Operations team for 18 years.
He is a licensed airframe and power plant mechanic and has held various positions within the Line Maintenance, Reliability, and Maintenance Operations Control departments. He played key roles in developing policies and procedures for the airline’s Extended Operations (ETOPS), Non Essential Equipment Furnishing (NEF), and component reliability programs.

In his current role within Maintenance Operations Control, Karl is responsible for a team that provides oversight and management for on-wing health monitoring tools and repetitive / chronic discrepancy control.

 Sigurjónsson, Magnús

Magnús Sigurjónsson
Pilot / EFB Administrator
Air Iceland Connect

Magnús joined Air Iceland Connect in 2004 as pilot after having worked in IT for about 6 years as Network Administrator and service provider.  2005 he joined Flight Operations and became graphical designer managing various different projects.  Shortly after the iPad was introduced in April 2010 Air Iceland Connect saw an opportunity with this new device.  2012 the work began and since then Magnús has managed the EFB project, introducing AvioBook, Jeppesen FD Pro, AirWatch etc. to his pilots.

Combining operational experience and EFB Administration has given Magnús a good opportunity to bring new technologies into operations thus making the operation run smoother with increased  safety and pilots general awareness of the whole operation much better.

 Singh, Manoj

Manoj Singh
Senior Vice President
Ramco Americas

Mr. Manoj Singh heads the business for Ramco Systems Corporation in the US and Americas. Mr. Singh brings two decades of experience in software, consulting, and business management that spans industries across Aerospace & Defense, High Tech, Automotive, and Manufacturing. At Ramco, Mr. Singh has been instrumental in driving thought leadership and significant business growth in the US. Under his leadership, Ramco has developed and deployed end to end Aviation Maintenance, MRO, and Supply Chain solutions at leading Airlines, MROs, Heli and Special Operators, and some of the largest OEMs. Mr. Singh is driving the next generation growth at Ramco through solutions that encompass advanced planning & optimization solutions integrated with its core M&E modules on one end, and connected ecosystem on the other for inventory and capacity. Mr. Singh holds a bachelor’s degree in Mechanical Engineering, Masters in Industrial Engineering, and an MBA in Information Management.

 Starling, Felipe

Felipe Starling
Senior IT Manager
Azul Linhas Aéreas

Felipe is the Business Solution Manager at Azul responsible for developments and implementations on existing and new systems with a vast portfolio that includes Flight Operations, OCC (Operations Control Center), Crew App, Safety, Employees Training, Crew Planning and Optimization, Statistics, Customer Experience, etc.
On previously role at Azul as Statistics and Business Intelligence Manager, he developed online multi-channel dashboards with KPIs for different areas such as Airports, Call Center, Cargo, Maintenance, OCC, Human Resources, Sales, etc. Additionally, he was responsible for Call Center workforce sizing, automated dialer strategy and sales commission modelling.
Felipe has also a strong financial background with banking experience in Pricing, P&L Management, Credit Portfolio Management.

 Varfis, Gesine

Gesine Varfis
Chief Technology Officer – R&D
XLM Aero

Gesine joined XLM Aero in 2017 as CTO R&D. Gesine ensures the readiness of XLM to empower airlines with smarter real-time operations costing solutions. Gesine is responsible for the transformation of the current cost management solution into one providing on the spot CI calculations, predictive cost and irregularity impact analytics, OPS cost management and control solutions. Gesine worked as CIO and COO advisor for Aeroflot Russian Airlines engaged in the upgrading of Aeroflot's OPS systems (crew, flight planning, OCC, RMS, HCC, CDM, mobile solutions). Prior to Aeroflot Gesine was engaged as Management Consultant for Lufthansa Consulting with a focus on cost cutting, operational excellence, performance management, Operations Control and Hub Control Center re-engineering and IT speciation, verification and implementation projects.

 Ware, Will

Will Ware
Flight Ops Mobility Lead
Southwest Airlines

Captain Will Ware is an active Line qualified Pilot at Southwest Airlines. In 2011 Captain Ware founded the Table EFB program at SWA. He also serves as the Co-Chairman for the AEEC-IATA EFB Users forum and A4A EFB task force. Captain Wares is part of a larger EFB team and focuses on Industry efforts and the future direction of the SWA EFB program.  

 White, David

David White
Director, Engineering
NetJets Aviation, Inc

David is the Director of Engineering for NetJets Aviation, the US subsidiary of NetJets, Inc. He has 21 years of experience with multiple cargo and passenger air carriers in Structures or Liaison Engineering roles. David has served in various engineering management positions in the US, Asia and the Middle East. Over his career, he has had the opportunity to work with multiple software packages including sourcing, implementation and normal day-to-day operations.