The conference agenda is divided into MRO IT topics on day one with the Operations IT topics on day two. 

The workshops run in an opposite format so the Operations IT workshops are on day one with the MRO IT themed workshops on day two.  They will be held in conjunction to the main agenda and are situated in the Kallang Room opposite the exhibition hall.  Places are limited to 25 per workshop so book early to avoid disappointment.

DAY ONE - TUESDAY 26TH OCTOBER 2010
8:00 am	SOFTWARE DEMOS, REFRESHMENTS & REGISTRATION
8:55 am	CHAIRMAN'S OPENING REMARKS Charles Williams, Editor & Publisher Aircraft Commerce
9:00 am	Main Conference Hall Keynote presentation: Identifying and turning around key strategic mistakes in MRO technology implementations Sharhabeel Lone, Partner Global Business Stratety, SAKS Consulting
Operations Workshop 1 9:30am to 10:30am Kallang Room	Kallang Room: An EFB (Electonic Flight Bag) Masterclass How to justify an EFB solution to senior management and present a business case. Selecting a level of capability for your airline. The impact of EFB on business processes. Implementation and application of the "Connected Aircraft" EFB architecture. Hosted by: Bud Sittig, President, Flight Guidance LLP
9:30 am	Main Conference Hall Airline Case Study: Life after implementation.  8 years after implementation Cathay Pacific review their lesons learnt in the areas of Data Integrity, Business Process Enhancements and in using the software to realise the ERP benefits. Tim Hau, Business Process Development Manager, Cathay Pacific Airways
10:00 am	Main Conference Hall Airline Case Study: How a fully integrated solution delivering critical repair and service information directly to the mechanics improves productivity, reduced turnaround time and maximised aircraft uptime. Massimo Criscuolo, Manager - Technical Documentation, Atitech S.p.A (Alitalia) Jonathan Yaron, Chairman & CEO, enigma
10:30 am	SOFTWARE DEMOS - REFRESHMENT BREAK
11.30 am	Main Conference Hall Airline Case Study: Aircraft Maintenance - Preventing the preventable:  How IT can be used to prevent accidents & human error. Vishok Mansingh, GM Engineering Logistics & IT, Kingfisher Airlines
Operations Workshop 2 11:30am to 12:30pm Kallang Room	Kallang Room: An Effective Emissions Trading Scheme (ETS) MRV Strategy  Masterclass Is a similar scheme to the European Emissions Trading Scheme (ETS) likely for the Asia Pacific Region? Pitfalls to avoid in MRV. IT platform selection. Method A & method B discussion. Verifier selection. Hosted by: Siow Litingtung, Consultant, OSyS
12:00 pm	Main Conference Hall ERP or Specialist Solution: The pros and cons Devendra Mishra, Logistics Manager, DHL Aviation EEMEA
12:30 pm	SOFTWARE DEMOS - LUNCH
2:00 pm	Main Conference Hall  Airline Case Study: The road towards a fully aligned IT solution.  Best practice and the benefits gained. Roy Lee, Manager Business Systems & Continuous Improvements, Air New Zealand
2:30 pm	Main Conference Hall Why is MRO IT software so complicated?  What does the future hold? Paul Saunders, Operations Director, Conduce Consulting
3:00 pm	SOFTWARE DEMOS - REFRESHMENT BREAK
4:00 pm	Main Conference Hall The practicalities of monitoring outsourced maintenance. Zafar Jami, CEO & Partner, AECCS
Operations Workshop 3 4:00pm to 5:00pm Kallang Room	Kallang Room: A fuel management and IT systems masterclass The evolution of fuel management.  The status of fuel saving measure implementation.  Fuel management best practice. A review of the IT systems in the market - which systems is best: Business Intelligence, airline self development or and Ops System?  Case studies and market research study results. Hosted by:  Gesine Varfis, Director Operational Excellence, Lufthansa Consulting
4:30 pm	Main Conference Hall The gap in perspectives between MRO/ERP and CMS/Tech Doc in aviation maintenance - Business Process and System. Thanos Kaponeridis, President & CEO, Aerosoft Systems
5:00 pm	Main Conference Hall  Benefits from an integrated MRO solution. Andreas Haller, Director IT Solutions EMEA & Asia, Jet Aviation Group of Companies Craig McLeod, Industry Principal Aerospace, Transportation, and Defence, HCL Axon
6.00-8.00 pm	COCKTAIL RECEPTION & LIVE SOFTWARE DEMONSTRATIONS

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DAY TWO - WEDNESDAY 27TH OCTOBER 2010
8.00 am	SOFTWARE DEMOS & REFRESHMENTS
8:55 am	CHAIRMAN'S OPENING REMARKS
9:00 am	Main Conference Hall The latest developments in documentation technology and the concept of a 'paperless' airline Terry McNicholas, Executive Vice President, InfoTrust
9:30 am	Main Conference Hall Increasing Efficiency in the Supply Chain - Eliminating Manual Processes. Kris Conrad, Managing Sales Director Asia Pacifc, Aeroxchange
10:00 am	Main Conference Hall Airline MRO Case Study: Egyptair 2020, how one airline MRO is leveraging best of breed technologies and OEM solutions to close the strategy to execution gap in a networked aviation maintenance ecosystem. Michael Wm. Denis, Principal, SH&E an ICF International Company
10:30 am	SOFTWARE DEMOS - REFRESHMENT BREAK
11:30 am	Main Conference Hall Airline Case Study: Aircraft Data is King:  How Singapore Airlines analyse their aircraft data to benefit their operations. Capt. K. Sengkuttuvan, Deputy Chief Pilot B777, Singapore Airlines
MRO Workshop 1 11:30am to 12:30am Meeting Area	Kallang Room: A Managing Relationships Masterclass: From selected Vendor to Long Term Partner Proof of concept. Bringing your board on side. Helping your organisation understand implications of process change. Embracing Quality Audit. Hosted by:   Paul Priddle, Associate Partner, SAKS Consulting
12:00 pm	Main Conference Hall A connected aircraft architecture: Justifying an Electronic Flight Bag solution. Bud Sittig, President, Flight Guidance LLP
12:30 pm	SOFTWARE DEMOS - LUNCH
2:00 pm	Main Conference Hall EFB: Missed the flight or missed the point?  An outline of some common misconceptions and the future. Michael Bryan, Principal, Closed Loop™
MRO Workshop 2 2:00 pm to 3:00pm Meeting Area	Kallang Room: A Business Intelligence Masterclass Latest trends on BI (business intelligence) and MIS (management information system):  BI is more than reporting it is analytics and forecasting. An overview of industry solutions for MROs and Airlines and a review of the systems.. A benchmark on the ability to collect, integrate and analyze data (pro-active), simulation and optimization capabilities. What are the cost and benefits of adaptive enterprises and predictive monitoring.   Hosted by: Gesine Varfis, Director Operational Excellence, Lufthansa Consulting
2:30 pm	Main Conference Hall Airline Case Study: Business Implementation of On-board Systems: The difficulties faced by airlines integrating EFB/On-board systems with the ERP solutions. Robert Saunders, Manager Engineering Department, Cathay Pacific Airways
3:00 pm	SOFTWARE DEMOS - REFRESHMENT BREAK
4:00 pm	Main Conference Hall IOSA Compliance: the pitfalls, challenges and trends.  A review of the IT systems available. Gesine Varfis, Director Operational Excellence, Lufthansa Consulting
4:30 pm	Main Conference Hall Computer Flight Planning Systems, and overview of system evaluation, comparison & implementation. Kevin Murray, Consultant, Astral Ltd.
5:00 pm	CLOSE OF CONFERENCE