Satcom Direct (SD)






Satcom Direct (SD) and its companies provide global connectivity solutions for business and general aviation, military, government, and head of state aircraft. The company also provides land mobile services to areas with connectivity limitations. At SD, customers come first. We enable the connected aircraft with communications spanning the whole aircraft. From personal communications and entertainment, to flight operations and security, our solutions allow passengers to stay connected and the flight team to stay in synch with the aircraft and its operational data, while our network infrastructure allows us to customize our solutions. We are focused on the user experience. Choosing SD means streamlined, simple-to-use systems and a seamless, uninterrupted transition from the ground to the sky and back again.

Since 1997, SD has worked to advance the technology of global connectivity, being first to market with new capabilities in communications technology. With solutions supporting more than 7,000 aircraft, count on SD for innovation and important breakthroughs including SaaS (Software as a Service) solutions. SD’s industry leading hardware solutions, like the SDR (Satcom Direct Router), are complemented by divisional capabilities including TrueNorth cabin and flight deck systems and SD software solutions. A premier Inmarsat distribution partner (including Jet ConneX), Iridium service partner, and ViaSat Ku preferred reseller, SD is also a value-added reseller for Panasonic systems and the exclusive service provider for SmartSky Networks. From our ground-breaking SD Global One Number (GON) to flight operation management tools, our world-class data center, and SD AeroIT training—we’ve always got the needs of our customers and the future in sight.

Connectivity is a key part of the in-flight experience, for work and for play. Our proactive support, technical training and Entry into Service (EIS) programs have earned us an unparalleled reputation. SD’s World Headquarters-based and local onsite support teams in Europe, North and South America, the Middle East and Asia-Pacific are ready and waiting. No matter where you fly, 24/7 rapid-response support is always close by. In-flight connectivity doesn’t stop for borders – and neither should your connectivity partner. With 16 offices located in 10 countries across six continents, we are a truly global company. Passenger, broker, OEM, MRO, operator, flight department, government or military, SD has a connectivity solution, and the support to match—tailored for every requirement.

Our holistic approach to the aircraft environment means customer-focused solutions that lead the industry, including our SkyProtect cyber security services. Business jets extend connectivity to the sky, and this in-flight network is just as vulnerable to security threats as those on the ground. Network assessments and proactive security planning give passengers and flight teams confidence to fly globally, knowing communications are secure in-flight.

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