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DAY ONE |
| 08:00 | NETWORKING BREAKFAST, REFRESHMENTS & REGISTRATION | |||
| 09:05 | CHAIRMAN'S OPENING REMARKS Air Berlin, Wolfgang Kurth, Member of the board |
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| 09:10 | Keynote address: Managing airline revenue in a competitve world THY Turkish Airlines, Sami Alan, SVP Revenue Management |
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| 09:40 | What is "State of the art" in airline reservation technology? Sabre, Murray Smyth, Regional Vice President |
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| 10:10 | Making the move to retailing to maximise travel agency-generated sales Amadeus IT Group, Cyril Tetaz, Senior Manager Distribution Marketing Airline Business Group |
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| 10:40 |
REFRESHMENT BREAK & SOFTWARE DEMONSTRATIONS |
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| 11:10 | Emerging GDSs: A real alternative for airlines? Air Canada, Graham Wareham, General Manager Product Distribution |
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| 11:40 | The future of airline sales - strategies for distributing inventory The Star Alliance, Marcus Puffer, Director of Network & Membership Development |
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| 12:10 | Current market trends for network optimisation tools The IBA Group, David Rushe, Business Development |
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| 12:40 |
LUNCHEON & SOFTWARE DEMONSTRATIONS |
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| 14:00 |
Frequent flyer programmes: how to keep customers loyal |
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| 14:30 |
Yield Management: The art of optimising revenue |
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| 15:00 |
REFRESHMENT BREAK & SOFTWARE DEMONSTRATIONS |
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| 16:00 | The art of war - how to stay ahead of the competition using IT Lixto Software, Jason Houle, Vice President Travel Solutions |
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| 16:30 | Making sense of revenue data - executive decision support solutions Hawaiian Airlines, Richard J. Peterson, Vice President E-Commerce |
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| 17:00 |
What is the next technology revolution for airlines? |
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| 17:30 | CLOSE 1st DAY | |||
| 18:00-20:00 | Cocktail Reception | |||
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DAY TWO |
| 08:00 | NETWORKING BREAKFAST &REFRESHMENTS | |||
| 09:15 | CHAIRMAN'S OPENING REMARKS Air Berlin, Wolfgang Kurth, Member of the board |
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| 09:20 |
Plugging revenue leaks: how to use IT to ensure you maximise revenue |
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| 09:50 | Ancillary revenue, dynamic cross selling and low cost ditribution CarTrawler Ltd., Bobby Healy, Chief Technical Officer |
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| 10:20 |
REFRESHMENT BREAK & SOFTWARE DEMONSTRATIONS |
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| 11:00 | Ancillary revenue - lifeline or distraction? Theideasman Ltd, Hemant Desai, Managing Director |
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| 11:30 |
Software for ancillary revenue |
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| 12:30 |
LUNCHEON & SOFTWARE DEMONSTRATIONS |
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| 14:00 |
Improving the customer's experience using IT - dynamic packaging & e-shopping |
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| 14:30 |
The Future of on-line business for airlines: panel on the use of e-commerce |
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| 15:30 | REFRESHMENT BREAK & SOFTWARE | |||
| 15:30 | Lessons in revenue management from other industries Hilton Hotels, Karin van der Berg, Senior Director of Revenue Europe |
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| 16:00 | A strategy for co-operation: Could major and low-cost airlines benefit from mergers in the high fuel cost environment? AirAsia X, Senthill Balan, Vice President Network Planning & Strategy |
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| 17:15 |
CLOSE OF CONFERENCE |
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