eEnablement2019 Agenda

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CONFERENCE DAY 1
Tuesday, 1st October 2019
09:00-09:15
CHAIRMAN’S OPENING
DATA CENTRIC AIRCRAFT OPERATION: SOLUTION UPDATES
09:15-09:45
THE CONNECTED AIRCRAFT ECOSYSTEM: INSIGHTS TO OPERATIONAL EFFICIENCY
A connected aircraft provides an ecosystem with the potential to help airlines realise substantial operational efficiencies for the entire fleet. The Boeing connected aircraft ecosystem is designed to ensure the aircraft is seamlessly connected to airline operations while ensuring the right information is available to the right people at the right time. By utilising a guided methodology approach, Boeing helps airlines to leverage data analytics driven solutions to proactively target aspects of their operations that will have the biggest impact on reducing operational risks and vulnerabilities. This presentation will provide examples of how data analytics helps airlines to take advantage of the connected aircraft ecosystem, along with a look at future opportunities to gain additional operations efficiency.
Syed Bilal, Regional Marketing Director, Boeing

09:45-10:15
CONNECTING THE DATA ECOSYSTEM
The connected aviation ecosystem is evolving with the aim to bring about frictionless travel. Within that seamless connectivity should empower this frictionless operation from the aircraft that share the airspace to the passenger seeking to get to and through the airport as quickly as possible. This educational session offers various scenarios and approaches – fusing big data, broadband and analytics, via evolving technologies that help the Internet of Things- on how to streamline process to create this frictionless travel experience whilst generating measurable business returns.
Joel Otto, Head of Connected Airplane Digital Strategy and Business Development, Collins Aerospace

10:15-10:45
COCKPIT ENVIRONMENT AS AN OPEN INFORMATION SYSTEM
This presentation addresses the increasing requirements for information sharing associated with cockpit, cabin and aircraft maintenance systems. It outlines the complexities – whether technological or regulatory – and values of an integrated aircraft information platform that enables a wide range of cockpit and other applications.
Alexandre Huynh-Belanger, Product Manager, Connectivity Solutions, CMC Electronics

10:45-11:15
COFFEE BREAK
THE EVOLVING CABIN AS A DRIVER FOR INNOVATION
11:15-11:45
CONNECTING MULTIPLE SERVICES THROUGH ONE PLATFORM
In this educational session Thales will describe the vision for a passenger engagement platform that is being delivered through an open in-flight entertainment environment. The purpose of this digital experience platform is to surprise and engage passengers, offering content, targeted advertising and shopping, all available through a state-of-the-art graphic user interface whilst enabling app developers to integrate their new solutions easily through the help of a software development kit.
Julia Jiggins, Head of Avionics Strategy, Thales

11:45-12:15
MONETISING IN-SEAT POWER
With the advent of the wireless networks as the major infrastructure to deliver inflight entertainment and connectivity, in-seat power is becoming a similarly critical element of the passenger experience. Because of the value of charging devices during the idle time in flight, airlines should think about how to monetise on this service that is essential to passengers.
David Thomas, Senior Advisory Consultant, IFPL

12:15-12:45
INTEGRATED VIDEO NETWORK – THE FUTURE OF ONBOARD SURVEILLANCE
Passengers are now used to being under video surveillance, and would probably be surprised that when inside the aircraft they are no longer under the security net that video cameras provide.
Latecoere have designed and developed a modern networked closed circuit television (CCTV) camera solution, which is now available to the airline community. Latecoere will present various real world scenarios and options to enhance your passengers’ on-board security while maintaining an excellent passenger experience.
Mike Horne, General Manager, LATECOERE IS UK LTD Ltd

12:45-14:15
LUNCH
COLLABORATIVE CORNER: WAYS OF ACHIEVING SUCCESS FOR ALL
14:15-15:00
CONNECTED OPERATIONS AND DATA ANALYTICS:
ENABLING THE WORKFORCE OF THE FUTURE
Aircraft connectivity in the air and on the ground enables a system where data and information can be shared across an airline’s operations, including its business partners, data analytics tools and applications, and workforce. This session will explore possible ways in which airlines can prepare the workforce of the future to adapt to continuing advancements in connectivity and data analytics technologies, with a focus on both the skills and infrastructure needed to enable success for each individual, team, and the broader enterprise as a whole.
David Okrent, Marketing Manager – Boeing Analytx

15:00-15:45
CONNECTING AIRPORT, AIRLINE AND PASSENGER
This case study from American Airlines and Grab outlines how an overarching open platform can leverage data from and benefits for everybody in the travel experience environment. Whether its apps for customer facing engagements, for concessions in airports, point of sale events, or the wayfinding around the airport, all of these elements empower the passenger to have a highly personalised passenger experience throughout the journey in the palm of their hands and it enables the service to maximise passenger touch points and profits.
Mark Bergsrud, CEO, Grab; Peter Dingle, Product Innovation Director, Collinson Group

15:45-16:15
COFFEE BREAK
16:15-17:00
DETERMINING THE PASSENGER CONNECTIVITY EXPERIENCE

As a member of the APEX Connectivity Working Group Rich will present the  results of this industry collaboration to define meaningful values to understand the  Quality of Experience and Quality of Service in the provision of connectivity in the aircraft.

Rich Evans, CEO, NetForecast

17:00-19:00
RECEPTION

CONFERENCE DAY 2
Wednesday, 2nd October 2019
09:00-09:15
INTRODUCTION: CONNECTING FOR AND WITH THE PASSENGER
EMERGING TECHNOLOGIES AND ANCILLARY BENEFIT INNOVATIONS
09:15-09:45
NEXT GENERATION CABIN COMMUNICATION INFRASTRUCTURE
In this educational session, Latecoere will outline the technological and operational topics and benefits for the utilisation of LiFi as a transport mechanism for data in the aircraft cabin – alongside airline partner Air France. While most airlines and system houses are still only getting their heads around WiFi, this ground breaking next generation technology is just around the corner.
Antoine Laborde, VP Innovation, Customer Experience, Air France; Serge Berenger, Senior VP Innovation and R&T, LATECOERE CTO

09:45-10:15
MAXIMISING PERSONALISATION THROUGH BIG DATA
This overview addresses the power of location-based information through mobile and contextaware technologies, esp. when looking at in-flight maps that leverage geo-location data. It shows opportunities for engaging with passengers and creating a seamless passenger experience on a level that has not been seen before.
Jon Norris, Vice-President Marketing, Flightpath 3D

10:15-10:45
CONNECTING THE GROUND OPERATION BEYOND THE AIRCRAFT: HOW ARTIFICIAL INTELLIGENCE WILL REVOLUTIONIZE AIRLINE GROUND OPERATIONS
After the industry is starting to get to grips with connectivity in and around the aircraft, this presentation will outline the possibilities for efficiency generation, friction reduction, and information consistency that exist for connectivity solution around the airport operation. It describes case studies for the optimisation of processes that are empowered by connectivity.
Michael Muzik, Airline Consultant, Lufthansa Systems; Marc Herzog, Senior Business Data Analyst, Luftansa Systems

10:45-11:15
COFFEE BREAK
MEASURING PASSENGER HAPPINESS
11:15-11:45
ARTIFICIAL INTELLIGENCE-BASED CONSUMER INTELLIGENCE IN AVIATION
This educational presentation describes how to turn raw data into profits by enabling a much more personalised passenger experience. It relays how the combination of connectivity, data, predictive analytics and digital intelligence can power technologies and build applications that inform every touch point throughout the passenger experience. With that, IFE systems can be transformed from pure entertainment into a retail enabled platform with customer touchpoints that are more interactive, engaging and measurable.
James Mitchell, Technology Director, Black Swan Data

11:45-12:15
CREATING THE INFRASTRUCTURE FOR PERSONALISED PASSENGER EXPERIENCE
The key to the optimal infrastructure for a personalised passenger experience lies first and foremost in the integration of the content-related processes. The underlying hardware is also essential, but most of the utility value to the passenger and the airline is created through the software elements. Axinom will educate the audience by mapping out the process steps and their handling by airlines system houses as well as the touch-points they offer with the passenger.
Ralph Wagner, CEO, Axinom

12:15-13:00
PANEL DISCUSSION: AUTOMATION V. PERSONALISATION
This panel discussion will address the relation between the increase of automated passenger facing processes and the exponential growth for the need for a personalised travel experience. Are these objectives independent of each other? Are they contradicting each other? Are they complementary? Is the industry losing its touch through automation or are we gaining it by developing different, more impactful touch points?
Chair: Bernd Knobe, Managing Director, P3 Aero Systems
Panel: James Mitchell, Technology Director, Black Swan Data;
Jon Norris, Vice-President Marketing, Flightpath 3D; David Parry, Managing Director, Joint-Venture Gate Group & Black Swan Data; Peter Dingle, Product and Innovation Director, Collinson Group; Ralph Wagner, CEO, Axinom

13:00-14:00
LUNCH
CYBER SECURITY: FROM ELEPHANT-IN-THE-ROOM TO OPEN NECESSITY
14:00-14:30
MAPPING OUT AEROSPACE CYBER SECURITY
Over the last few years, the number of cyber-attacks soared and disruptions have been witnessed at all levels of the aviation value chain. Airlines, airports, ANSPs, OEMs, suppliers, passengers and even trusted regulatory bodies suffered from cyber-attacks in the past and are dealing with cybersecurity issues on a daily basis. Addressing the growing cybersecurity threat requires aerospace stakeholders to think differently and to adapt to an uncertain, complex and changing world.
This educational session provides a broad picture of cybersecurity in aerospace. It aims to raise awareness among stakeholders about the current level of threat, to anticipate potential upcoming scenarios and to propose some takeaways to the industry.
Florent Rizzo, Founder and CEO, Cyberinflight

14:30-15:00
ENSURING CYBER SECURITY IN A DIGITAL AVIATION WORLD
The session provides insights on real-life experiences gathered from the security engineering tasks and assessments of modern aircraft systems. Particular focus is placed on explaining how the interaction between safety and security is assessed and how responsible teams can interact and combine their diverse set of skills. Also, examples and technical overviews of the classes of systems, interfaces and audit methodologies will be shared.
Zoltan Madarassy, Senior Security Consultant, F-Secure

15:00-15:30
HOW SECURE ARE CABIN WI-FI NETWORKS?
High profile cyber-attacks against airlines and aviation companies repeatedly make headlines around the world and damage the reputation of those companies affected as well as the bottom line. This presentation focuses on how you can better prepare your company to face cyber-attacks by outlining industry best practices and by running through a check-list of key focus areas that will limit the impact of cyber-attacks.
Alex Cowan, CEO, RazorSecure

15:30-16:00
COFFEE BREAK
PREDICTIVE TECHNOLOGIES AND ANALYTICS THROUGHOUT THE OPERATION
16:00-16:30
TECHNOLOGIES FOR THE DIGITAL TRANSFORMATION OF THE AIRCRAFT
There are four “deep technologies” which are of strategic importance to achieve the digital transformation for the aircraft. Connectivity, Big Data, Cybersecurity and Artificial Intelligence (AI). This presentation addresses the interrelation of these technologies and how they can be used most effectively to achieve the smoothest possible digital transformation. The presentations offers various examples of how this transformation has been achieved successfully.
Charles Smith, Product Manager for satcom and integrated modular communications, Thales

16:30-17:00
ENABLING PREDICTIVE MAINTENANCE
This educational session outlines how the key to the efficient monitoring and managing of any major MRO operation is real-time data collection. The intelligent use of smart phones and tablets enables and simplifies data collections in both the paper-based and paperless environments. Well refined and mature software modules allow to remove complexity of the data entry, and result in a paperless system of records that is integrated and comprehensive.
Digital Transformation Specialist, Air2MRO / Ultramain

17:00
CHAIRMAN’S CLOSING REMARKS