Flight Operations Conference 2019 Agenda

Tuesday, 3rd December 2019
Chairman's opening remarks
Airline Case Study: Air Nostrum – Airport Map Project
In this case study, Air Nostrum and Jeppesen describe third party human factor tests made on a new airport map with smart EFB technology. Evidence suggests that the solution improves pilot situational awareness during ground movements through the depiction of contextual data based on the pilot’s operation or aircraft flown with own-ship symbol.
Capt. Francisco Dalmau Font, Deputy Flight Operations Manager, Air Nostrum
Spyros Sakkas, Human Factors Focal, Boeing Global Services Digital Solutions & Analytics Lab Frankfurt
Airline Case Study: flybe – EFB Digital Manuals and Documentation Project Case Study
In this case study FlyBe, outlines its transition to a cost-effective and scalable platform to manage Flight Operations manuals and EFB documents and information. You will learn about the challenges faced when managing multiple document formats and how a partnered solution has resulted in bettered transparency and efficiency across the airline.
Phil Camm, Flight Support Specialist – EFB and Weight & Balance, flybe
Airline Case Study – Volotea: Implementation and Leveraging a Next-Generation Flight Planning System
In the case study Volotea outlines its use of a next generation 5D flight planning system. The presentation outlines the solution along with how the airline is leveraging new features such as: ATM system integration, in-flight trajectory management, network and traffic awareness, and more. You will learn how the solution is assisting the airline to digitise and optimise efficiency in the flight deck.
Juha Kulmala, Head of Standards and Procedures, Volotea
Georg Schiefer, Managing Director, FLIGHTKEYS
Airline Case Study: Norwegian - Leveraging a Flight Cruise Profile Optimizer Solution
This case study outlines Norwegian's use of the new Cruise Profile Optimizer from AVTECH which provides pilots with vertical flight path optimization in-flight, resulting in significant fuel and time savings per flight. The solution has been developed to utilize existing aircraft hardware and data communications, requiring no new aircraft hardware or software investments, and delivers the key profile data to the pilots in the flight deck via an EFB device, a cockpit printer or display.

During the presentation Norwegian will outline the solution's key features and benefits and it will be explain how the Cruise Profile Optimizer retrieves real-time flight plan and aircraft performance data (cost index, weight, etc), and the most accurate and advanced wind and temperature data from the Met Office 10k global weather forecast solution to provide pilots with real-time in-flight decision support to select a cost-optimal flight path.

Stig Patey, Captain B737 / Manager Fuel Savings, Norwegian
Airline Case Study: LOT Polish Airlines - Using advanced aircraft performance monitoring to track data and uncover efficiency gains
In this case study LOT outlines its implementation and use of an advanced performance monitoring solution. The case study follows the challenges of integrating the required data feed into the solution including: ACARS, QAR, FDR, OCC data, LDS, EHM and more. Analyzing the results have allowed the airline to adopt a number of performance improving initiatives such as thrust reduction, identifying negative fuel flow and boosting crew confidence in fuel planning.
Leszek Danielski, Flight Operations Engineer, LOT Polish Airlines
Airline Case Study: Lufthansa CityLine - Documentation to the next level – supporting pilots in time critical situations with intelligent information
Today's documentation consists of millions units of information. During emergency situations, pilots must be able to quickly respond and make safety-critical decisions based on all information provided. These decisions can only be as good as the base of the information. The aim: Display relevant information before the pilot even is aware that the information is needed. In addition to the safety aspects, however, the time and thus the cost savings in everyday life plays a role. In these cases, intelligent information can play an important role in the future. But what is intelligent information? What approaches are there to bring these to the pilots? And what are the requirements? Lufthansa CityLine outlines its approach to these questions.
Domink Weber, Manager Flight Operations Support, Lufthansa CityLine
Felix Behrendt, Lufthansa Industry Solutions
EFB Analysis Keynote: A Digital Future - How to Enhance Processes and Procedures.
EFB technology and processes are evolving. In the past airlines used their EFB technology to move data from paper to tablets, but the procedures remained the same. Now advanced technology such as connectivity, automated data checks and data transfer are providing airlines with the opportunity to take advantage of a digital future, such as no more manual inputs. However, processes and procedures are required to change.
Janne Kulmala, Managing Director, Lift Airline Support
ATM Developments Keynote: A Global Overview of Data-Link Technologies and what is required from airlines to comply with Data-Link requirements in Europe, North Atlantic and North America
This presentation outlines to latest developments to Data-Link technologies around the world including CPDLC and ADSB and how airlines can gain the most benefits from these updates. It also highlights what airlines should be doing to remain compliant with regulations in the Europe, North Atlantic and North American regions and the implications for non-compliance.
Ian Gilbert, Avionics Consultant, IG Avionics
Airline Case Study: Wizz Air – Driving Growth with an Automated Approach: Technology that Transforms Content and Compliance Processes
In this case study, Wizz Air shows how their view of managing flight operations manuals and regulatory compliance is propelling them toward their goal to grow to 300 aircraft. Their end-to-end document management and distribution software simplifies and automates processes for revising manuals, preparing for audits, distributing content, and maintaining compliance. See for yourself how empowering all stakeholders to work in one system, enabling the airline to always be audit-ready, and equipping pilots and flight attendants with smart content is improving efficiency, safety, and compliance.
Gabor Tiba, Senior Manager Flight Operations, Wizz Air
Gerben Bondt, Flight Policy & Standards Coordinator, Wizz Air
How can an IOC use operational data to better forecast disruption and deliver a more reliable schedule?
In this presentation ICF outline the challenges airlines are faced when optimizing schedules and how IOC can better leverage operational data to: build a more resilient schedule to begin with; optimize block buffer; optimize turn-times and use CDM correctly; be able to anticipate rather than react to disruption; understand EU361 costs.
Martin Harrison, Global Managing Director - Airlines, Aerospace and MRO, ICF
Big-Data Analytics: What are the main benefits for Flight Operations
Big-Data has been an industry buzz word ever since the introduction of modern aircraft types such 787 and A350. In recent years a lot has been documented regarding applications for maintenance using big-data, such as predictive analytics. But how have Flight Operations benefitted from these data streams and what can airlines do to leverage the information to drive efficiencies? In the presentation Lufthansa Technik outline how it's digital analytics platform AVIATAR assists airlines and how Flight Operations can leverage maintenance data to improve efficiency.
Peter Isendahl, Senior Manager - Digital Fleet Solutions, Lufthansa Technik
How to use real-world operational data to benchmark performance, such payload-range and fuel burn
In early 2020, Aircraft Commerce will launch a new digital resource platform for the industry: Aircraft Analytics. This presentation highlights the performance tools available which allow users to leverage real-world operational data to benchmark and compare aircraft performance such as payload-range and fuel burn.
Andy Coupland, CEO, Aircraft Analytics
Sander de Moor, Director Aircraft Operations Performance and Efficiency, Aircraft Analytics
Wednesday, 4th December 2019
Regulator Keynote: Eurocontrol - TBO, FF-ICE, SWIM, From concept to implementation
The (TBO) Trajectory Based Operations Concept is a transformational concept that will enable collaborative decision making between all actors involved in the planning and execution of a flight. The information is shared and maintained using (FF-ICE) Flight and Flow Information for a Collaborative Environment over a SWIM (System Wide Information Management) infrastructure. This presentation will provide an overview and explain how the first steps towards implementation will be taken.
Henk Hof, Head of ICAO and Concept Unit, Eurocontrol
Best Practices for Connected eOperations - The A-Z of eOps
The Inmarsat & Cobham SBS system provides a high bandwidth connectivity system for the flightdeck. Not only is this approved for safety-related transmissions, but it also makes possible a large number of applications on the flightdeck for the first time. These include various applications for ATM, safety services, operational applications, cabin crew benefits and uses, and handling passenger data. This presentation provides an overview of the system and how airlines can and are benefiting.
Mark ter Hove, Director Global Air Transport, Cobham
Anthony Spouncer, Senior Director Global Operational Support, Inmarsat
The Promise and Challenge of Achieving Hybrid and Electric Flight
The initiative to realise electric propulsion and electrify flight continues to advance. Roland Berger is tracking 190 different programs – of all shapes and sizes, different missions and flight profiles, hybrid and all electric – and during this presentation will provide an outline of the different solutions under development, the challenges they are facing, as well as predicting a potential time-scale for the first revenue-earning electric flight.
Nikhil Sachdeva, Project Manager, Roland Berger
ICAO’s CORSIA – Are you cleared for Takeoff? The CORSIA Readiness Checklist for emissions reporting, helping operators so that complying with the monitoring, reporting and verification will cause the least disruption.
This keynote includes an overview of the complexities of monitoring emissions for CORSIA during 2019 and how airlines and business jet operators must deal with them right now. The presentation also lays out the path forward and explain the necessary preparations for verification and reporting of emissions in early 2020 to ensure CORSIA compliance. Use the presence of a CORSIA verification body to bring forward individual questions (during and after the session) that will help you to make sense of the many complexities of the new regulation.
Guido Harling, ETSVerification GmbH, Managing Director
Airline Case Study: Norwegian – Big Data Driving Fuel Efficiency
In this case study Norwegian outline how it uses Big Data technology to improve Flight Operations and especially its Fuel Efficiency performance, plus some internal actions set up to develop a fuel efficiency program throughout the company.
Stig Patey, Captain B737 / Manager Fuel Savings , Norwegian
Latest Innovations to Reduce Emissions at Airports and Save Fuel: APU Off during Turnaround and Engine Off while taxiing
This presentation outlines two unique and innovative sustainable solutions: APU OFF and ENG OFF. As you will see the Taxibot and APU substitution equipment bring operational benefits and generate major fuel savings to Airlines whilst significantly reducing emissions at Airports. TaxiBot, a unique certified towbarless dispatch towing hybrid tractor, allows taxiing to the runway at high speed with main engines off, while the APU OFF Service allows the APU to be shut down when the aircraft is in transit. Both solutions provide Airlines with fuel savings while reducing polluting emissions and noise.
Maxime Mahieu, Smart Airport Systems, CEO
Heathrow Airport Expansion Project: Future Airfield Layout and Operations
Heathrow Airport outlines its extensive plans for expansion focusing on the building of a third runway. The project complications are discussed as well as the likely impact on airlines flying into and out of the airport during construction, and the many benefits to airlines once the project is completed.
David Amer, Future Heathrow Airfield Planning and Operations Lead, Heathrow
Gary Hudson, Airfield Transformation Manager, Heathrow
Aircraft Acceptance Check Flights - How airlines can gain full value from analysing key data
Airlines are missing out on significant long term savings by not analysing closely enough key data during aircraft acceptance check flights when they receive new aircraft or post heavy maintenance check. This presentation will outline the key areas airlines need to focus on and how to ensure adequate compensation from the OEM / Lessor if the aircraft is not performing as expected.
Graeme Ogilvy, CEO, SUM Aviation Group
The Pilot Common Project (EU Regulation 716/2014): What is it and how can airlines benefit?
The Pilot Common Project (PCP) (EU Regulation 716/2014) is underway, but many airlines seem to be unaware of the opportunities it provides. This presentation outlines the project and explains how airlines can prepare OCCs as a key stakeholder in ATM developments to leverage the improved operational performance PCP offers.
Davide Bardelli, Director Consultant, Lufthansa Systems
Industry Survey Results: Trends in Pilot Recruitment and Engagement, Gender Diversity, and Crew Costs
Flight Operations costs are spiralling upward faster than airline revenue and inflation. While pilots and flight operations executives may disagree on whether this is a positive or negative trend, one thing is certain: the industry must adapt.

As part of this year’s Oliver Wyman Flight Operations Survey, we asked Flight Operations leaders around the world how they view mega-disruptors such as rising costs. Come learn what Flight Operations leaders are doing to combat the upward cost spiral, including: investing in technology, widening the pilot pipeline to new populations such as female pilots, and improving pilot productivity.

Daniel Rye, Principal, Oliver Wyman
Jeff Green, Consulting Engagement Manager, Oliver Wyman
A Fuel Efficiency Masterclass - Optimizing your Fuel Efficiency Program
This Masterclass session will show you how to build a successful fuel savings program or further enhance an existing program. The economic impact of fuel efficiency management is huge, since fuel costs typically represent 30% - 40% of the total costs for an airline. You will be presented with practical examples on how to lower your fuel consumption by several percentage points and substantially improve the profitability.
Sander de Moor, Director Aircraft Operations Performance and Efficiency, Aircraft Commerce Consulting