Conference Sponsors:
Welcome
We are delighted to welcome you back to the 15th Annual Flight Operations Conference after 3 years away! Three turbulent years that have faced the airline industry with unprecedented challenges.
While Covid had a huge impact on flight operations, the aftermath of reduced fleets, reduced staff numbers, raised expectations on health & safety and health security, plus a disruptive break in growth trends, has made planning and operating flights more challenging than ever. Then, the war in Ukraine added further complexity with the closing of airspace plus a steep rise in fuel costs following sanctions on Russia. Meanwhile, the ongoing drive to make aviation carbon neutral remains at the forefront of most governments’ plans and, therefore, high on the agenda for Flight Operations. All of this with the cost-of-living crisis and political instability means that operating aircraft has never been more challenging.
As always, this year’s Flight Operations Conference offers a critical opportunity to find and share answers to these challenges. As ever, the conference focuses wholly on key, strategic issues and challenges affecting the operations of commercial aircraft and how to best navigate these difficult times. But it also looks forward to planning and building for a stronger future. Key-note subjects discussed will include digital flight deck and operations, sustainable aviation, electric aircraft, the latest real-time flight deck Apps, on-ground and flight deck connectivity, the latest ATC developments, integrating flight operations with maintenance using electronic tech logs, and lots more.
The Conference offers unprecedented opportunities for airlines and operators to meet leading flight operations solution vendors in the exhibition hall, discuss their own challenges and priorities, and see demos of the latest, leading digital solutions and Apps. Airlines and operators who have already taken the first steps to post-Covid recovery and digitization with new and modern IT solutions will be sharing their experiences in the conference agenda, plus there will be the established line-up of industry experts, and more to help you unravel and understand this post-Covid world and the opportunities available to airlines and operators.
I look forward to seeing you at the conference.
Ed Haskey | Events Director | Aircraft Commerce
Event Highlights
Conference Agenda Highlights:
The agenda includes keynote presentations and case studies, all delivered by airlines, aircraft operators, OEMs, MROs, Consultants, Regulators and IT Vendors to provide delegates with varied and interesting insights into the key topics in the vital flight operations sector. Key subjects include: Digitization; Covid-19 Recovery; Sustainability; Latest Technology; Data Analytics; Data and System Integration; Electric Aircraft business model and performance; and more.
Demo the solutions
From 45+ leading Flight Operations IT Software and Hardware Vendors in the exhibit hall.
Download Brochures
Conference Exhibitors:
CONFERENCE OVERVIEW
The Flight Operations Conference provides airlines and aircraft operators with an outstanding one-stop solution to streamline, increase efficiency and ultimately save costs within their aircraft operating procedures. The conference provides 3 great opportunities:
- Large Exhibition Area: Latest Flight Operations Innovations: A large exhibition area allows airlines and aircraft operators the opportunity to try out and demo the latest innovations in Flight Deck technology including major software and hardware systems from the world’s leading vendors. The solutions you will be able to demo include: Digital / Paperless Solutions for the Flight Deck, EFB Systems and Apps, Electronic Technical Logbook (ETL/ELB), Flight Planning Systems, Fuel Management / Efficiency, Aircraft Connectivity, Crew & Scheduling Solutions, Load Management, Live Flight Tracking, Real-Time Flight Deck Apps, Big-Data Analytics, and more.
- Agenda of Presentations:A 2 day agenda of presentations, given by industry experts and airline / aircraft operator executives. Case studies, Regulator updates and the latest innovations are included to ensure that delegates receive key, varied and fresh information. The key topics for this year’s conference are listed above.
- Networking: 400+ key executives from airlines, operators, OEMs, IT Vendors, Regulators and Consultants from across the world will be in attendance allowing for exceptional networking and the exchange of ideas.
WHO SHOULD ATTEND
The conference is a must-attend event for airlines, aircraft operators and MRO providers who are seeking to:
- Understand the post-Covid IT landscape and the possibilities available to airlines and operators
- Understand the key challenges facing airlines and operators today as well as future challenges and how to overcome them.
- Install new Flight Operations IT Systems
- Learn about and demo the latest flight deck technology and real-time Apps from the world’s leading vendors
- Network with and learn from fellow airlines & aircraft operators about the common problems and how to overcome them.
- Simply a fact finding mission to learn how the latest technology can streamline flight operations.
Click here to view Terms and Conditions.
Register & Attend
There are various special offers and early booking discounts which make this event extremely cost effective to attend. Airline and Aircraft Operators can benefit from our special VIP delegate scheme.
Click on the registration buttons below to find out more.
Why Exhibit?
The exhibition space for this event has Sold Out! Please contact [email protected] to be added to the waiting list should an exhibition booth become available. We have limited exhibition space available for our MRO & Flight Ops IT Conferences in Miami (Americas market in September) and in Bangkok (APAC market in October), and at the Flight Operations Conference (London, November).
Click here to download the 2022 Aircraft Commerce Events Brochure, or contact [email protected] for more information and to book your booth.
The Aircraft Commerce conferences provide an unmatched opportunity for MRO / M&E IT & Flight Operations IT vendors to exhibit their solutions; meet with and demo solutions to airline, operators and independent maintenance provider delegates in attendance responsible for buying, specifying and using IT solutions at their companies.
The two day agenda of presentations, workshops and vendor showcases allows delegates to gather information and get an overview of exhibiting vendors in one focused event giving them a great insight to available solutions for any ongoing or planned IT projects.
Testimonials
“Was a very good chance to look into new apps. We had great meetings with several provider where we are looking to deal with them soon”
Crew Operations Supervisor, Etihad
“Good event for information sharing of experience and knowledge. Latest product updates and meeting other operators”
Head, Flight Operations, Navigation Documentation, Malaysia Airlines
“It’s very productive with all vendors at a single event”
Manager OCC Engineering Ops, Singapore Airlines
“Well organised, particularly the hospitality that merged into the exhibition area really well making it easy to network with colleagues”
Innovation Lead, KLM UK Engineering Ltd
“A very useful conference with plenty of interest. It was interesting to see how many companies were developing their own systems rather than using COTS products”
IS/T Development Lead, AirTanker
“Great event, well organised and beneficial for finding new business contacts”
Planning Engineer, airBaltic
“Very good, with varied topics and speakers from different backgrounds”
Aviation IT Programme Manager, TUI Group
“Informative, well organised and sufficient time allocated to network, visit stands and pose questions”
Senior Business Architect Flight Operations, International Airlines Group
“It is rich with needed information about the available market in IT systems. It is definitively helpful & a good event”
VP Engineering & Airworthiness Management, Tunisair Express
“Real world experiences by operators implementing the technology”
Director of Technical Services, Lynden Air Cargo
“This conference always provides the latest in new technologies for the airline industry. Look forward to this conference every year”
Industrial Engineering Manager, UPS
“Very impressed with the event as it was my first one. Would highly recommend it to colleagues and will be looking to attend again next time”
Technology Exploitation Manager, British Airways
“Excellent! Very useful information and case studies to help with our big transformations. Included issues very relevant to our job.”
Flight Operations Engineering Specialist, Emirates
“Very well organised, happy to meet some future suppliers.”
EFB Administrator, CSA Czech Airlines
“A one-stop-center for airlines and IT software vendors for MRO & EFB technologies”
Manager Business Solution Group, Malaysia Airlines
Conference agenda
The agenda includes keynote presentations and case studies; all delivered by airlines, aircraft operators, OEMs, Consultants,
Regulators and IT Vendors to provide delegates with varied and interesting insights into the key topics in this constantly evolving aviation sector.
Icons explained:
Flight Operations IT track
MRO / M&E IT track
Pre-Conference M&E / MRO
System Adoption
Masterclass Workshop
Prize Draw Session –
Win an iPad!Day One: Tuesday, 29th November 2022
08:00 – 08:55 REGISTRATION, BREAKFAST AND REFRESHMENTS – SOFTWARE AND PRODUCT DEMONSTRATIONS (Discovery)
08:55 – 09:00
Opening Remarks: Conference Chairman
09:00 – 09:30
Case Study – Flybe: Integrated Digital Flight Ops with EFB Apps for Restarting Operations in 2022
When Flybe were looking to restart operations in 2022, the airline was committed to breaking with the expensive, unsustainable paper-based systems of the past and moving to a fully paperless flight deck. Ahead of restarting operations in April 2022, Flybe selected and implemented the Bytron Aviation Systems EFB and Flight Dispatch solution to integrate seamlessly with existing crew management and flight planning solutions. In this case study Flybe will walk through how the airline was able to operate with a paperless fight deck from flight one in April this year and some of the benefits it is seeing, including: reduced workloads and efficiency; instant data updates for improved decision making; quick access to NOTAM, METAR and TAF; tailored and detailed crew briefings; improved communication to pilots on the flight deck; and efficiency flight data capture which the airline hopes to use to greatly enhance business insight and commercial strategy over time.
Edward Pomfrett, Flight Operations Systems Engineer, Flybe
09:30 – 10:00
Case study: Frontier Airlines – An Ultra-Low-Cost Practical Approach to Flight Ops Digitization
In this case study Frontier Airlines outlines its digital transformation processes leading to a paperless flight deck. Frontier has implemented a range of EFB apps and modules from AvioBook which provide pilots with all the information they need for each flight, from the latest flight plan and weather data to real-time communications. The airline also uses a digital document and management solution to ensure Pilots have the latest up-to-date manuals they need to operate the flight safely and comply with regulations. Technical Standards Captain Casey Meeks presents the benefits the airline is seeing from digitization, along with an explanation of the phased implementation that ensured comprehensive end user buy-in.
Joshua Lee, Technical Standards Pilot, Frontier Airlines
10:00 – 10:30
Case Study: AirExplore – Advanced Modular EFB Solutions with Integrated Flight Planning
In this case study ACMI operator AirExplore outlines its use of the newly customized EFBOne solution from International Flight Support and shows how the airline has integrated the EFB solution with its flight planning solutions, from NAV Flight Services, to drive a digital and paperless operation through all phases of flight. You will see how the EFB reporting items and work-flow steps are available in one platform application which provides pilots with seamless access to all processes: Flight Planning briefing information, Pre-flight inputs and Fuel uplift process, automatic registration of Take-Off and Landing performance from Boeing OPT, In-flight integrated eOFP/EFF reporting as well as post-flight data reporting and more.
Pavol Klein, Flight Operations Manager & Capt/TRE B737, AirExplore
Alex Ribin, CEO, International Flight Support
Petr Frolik, Commercial Director, NAV Flight Services
10:30-11:15 REFRESHMENT BREAK – SOFTWARE DEMONSTRATIONS (Discovery)
11:15 – 11:45
Case Study: Lilium – Expanding the Envelope for Digital Flight Operations Information
Electric aircraft will be important pathfinders in the process of decarbonisation of aviation. Cultivated digital data will be an essential component for future operations of electric aircraft. Lilium is getting to grips with the complexities of such an important challenge and evaluating the way forward to support Flight Operations using digital tools for better analytics and outcomes.
Linton Foat, Flight Test Pilot & Flight Standards Manager, Lilium
11:45 – 12:15
Sustainable Aviation Technology: Developments in Hydrogen Powered Engines at ZeroAvia
ZeroAvia’s hydrogen-electric powertrain is designed to provide emission-free power for regional turboprop and jet aircraft. The company’s ZA2000-RJ powertrain model is expected to launch commercially in the late 2020s. ZeroAvia’s team is working towards certain type certifications of its propulsion technology, including a 600kW powertrain designed for entry into service in 2025.
With pre-orders from American Airlines, amongst other airlines, in this presentation ZeroAvia update us on their hydrogen-electric powered engine program. You will see how hydrogen-electric powertrains can result in zero-emission flight and can lower operating costs, plus how using fuel cells has numerous advantages over all other decarbonisation solutions.
Dominic Weeks, Head of External Affairs & Marketing, ZeroAvia
12:15 – 12:45
Case Study: easyJet – Why is leveraging FDM data key to bring a flight efficiency program to the next level? The experience of easyJet on its path to implementing a flight efficiency system to improve flight efficiency and to reduce CO2 emissions
This presentation focuses on the reasons why easyJet has decided to implement a new fuel efficiency solution to improve its flight efficiency and reduce CO2 emissions as part of its roadmap to reach net zero emissions by 2050. Taylor Bradbury, ETS Manager, will explain the airline’s choice to go further on flight efficiency as well as how easyJet managed to overcome the challenges in allowing the use of the FDM data and be able to leverage it to improve flight efficiency. Taylor Bradbury will also share easyJet’s process to engage further its pilots and provide then with an application to help the airline reduce the overall carbon footprint of the company.
Taylor Bradbury, ETS Manager, easyJet
12:45-14:00 LUNCH BREAK – SOFTWARE DEMONSTRATIONS (Discovery). Sponsored by: 
Visit us on Stand E23
14:00 – 14:30
Case Study: Lufthansa – A harmonized CCMS (Component Content Management System) for Lufthansa Group to generate Digital Manuals and Content
Based on a multi-system landscape, all airlines in the Lufthansa Group wanted to harmonize the process of flight- and ground-operations documentation in order to ensure the future viability and security of processes, software and hardware landscape. This required the introduction of a common flight- and ground-ops documentation solution to align processes, share content and ensure consistent information from a single source.
In this case study you will see how the project team at LH proceeded from the preliminary study to the group-wide rollout and made it possible to work together on harmonized documents using a sophisticated software solution. Challenges along the way are outlined as well as overall benefits.
Matthias Schmitt, Team Leader Flight Ops Engineering, Lufthansa
Dominik Weber, Lead – Flight Operations Support, Lufthansa CityLine
14:30 – 15:00
Case Study: Smartwings – How does Smartwings optimize Aircraft Performance Monitoring through Artificial Intelligence and Big Data algorithms?
Airlines must decarbonize rapidly in order to reach the 2050 net-zero global emission reduction target. And while the whole industry holds its breath for game-changing zero-emission technologies, existing digital solutions allow for immediate CO2 savings via operational improvements.
During this presentation Smartwings will show how using the SkyBreathe® 360° eco-flying platform, the largest Czech airline, reduced its fuel consumption by 1% and carbon emissions by 4 Million kg in 2021. Through the airline’s global approach to fuel optimization, it addressed and corrected operational inefficiencies in all departments, including Maintenance. Smartwings additionally implemented SkyBreathe® APM, an aircraft performance tool dedicated to monitoring the entire fleet’s health almost in real-time to increase safety and optimize operations. The AI-powered solution processes QAR data every day and automatically computes degradation on each aircraft, with zero workloads and zero hardware. The software also triggers alerts on abnormal degradation and gives indicators for proactive maintenance. SkyBreathe® APM taps into the latest digital technologies to simplify processes for Performance and Maintenance Engineers and give the airline accurate insights for more efficient flight, FMS, and maintenance planning decisions.
Marek Andrejs, Performance Engineer and Head of Flight Dispatch Support, Smartwings
15:00 – 15:30
How to improve real-time collaboration between airlines and ATC to reduce aircraft fuel burn and emissions thanks to predictive analytics
Airlines have been innovating in the field of flight efficiency by implementing solutions in the cockpit that leverage predictive analytics to help pilots capture real-time flight-specific opportunities to reduce fuel burn and emissions. Some of these opportunities, such as shortcut recommendations or achieving a more continuous descent are reliant on ATC clearances. What if the same information received by the pilots to identify flight-specific opportunities could be shared with ATC for a more collaborative approach to reducing emissions? SITA and Skysoft, the software arm of Switzerland’s ANSP SkyGuide have worked together on a prototype that would enable such collaboration and could be expanded to other ANSPs.
Francois Chazelle, Head of Sales Support – Flight Efficiency, SITA FOR AIRCRAFT
15:30-16:15 REFRESHMENT BREAK – SOFTWARE DEMONSTRATIONS (Discovery)
16:15 – 16:45
State of Flight Operations: Disruption and Recovery with a changing workforce following Covid
While the specific changes vary by region, the fallout from Covid and subsequent recovery has radically altered the pilot workforce. Flight Operations leaders are having to develop creative solutions to ensure sustainable pipelines, robust and safe training programs and an engaged workforce. We will share our perspectives on what has worked and where Flight Ops leaders are focusing for the future based on our extensive industry work, recent global industry survey, and updated pilot supply and demand model.
Daniel Rye, Principal, Oliver Wyman
16:45 – 17:15
A Review of the Clean Sky 2 Programme: how can Europe achieve climate neutral aviation?
The European aviation sector is an economic success story, worth an estimated EUR725 billion to the EU27 and UK alone in 2019. But this economic benefit has an environmental cost. Aviation, globally was responsible for 2-3% of all human-induced CO2 emissions in 2019, and perhaps additional environmental effects due to non-CO2 emissions (NOx, contrails etc.).
A key European initiative to address this problem is the Clean Sky 2 (CS2) Joint Undertaking, set up by the European Commission and aviation industry to “accelerate the development of cleaner air transport” technologies. It is on course to deliver significant technical improvements, including reducing global CO2 emissions by about 15%.
But CS2 goes beyond the technical. First, the program also has a significant socioeconomic impact, so it is important to quantify the extent of its economic impact. Second, CS2’s successor body, the Clean Aviation Joint Undertaking (CAJU), was launched recently to develop disruptive new aircraft technologies to support the European Green Deal and climate neutrality by 2050. What challenges does it face, and what recommendations can be made to assist it and the wider European aviation ecosystem to achieve climate neutrality?
In this presentation Roland Berger looks in detail at these issues and more.
Robert Thomson, Partner, Roland Berger
17:15 – 17:45
How can an IOC use operational data and technology to deliver a more reliable schedule and recover faster from disruption?
In this presentation, ICF outlines the daily challenges airlines faced in operation disruptions; how airlines can proactively manage disruption by defining planning strategies and what philosophy airlines apply to recover.
Antoine Vergoz, Consultant – Aviation, Travel & Tourism, ICF
17:45-19:30 COCKTAIL RECEPTION – SOFTWARE DEMONSTRATIONS (Discovery).
Day Two: Wednesday, 30th November 2022
08:00 – 08:55 REGISTRATION, BREAKFAST AND REFRESHMENTS – SOFTWARE AND PRODUCT DEMONSTRATIONS (Discovery)
08:55 – 09:00
Opening Remarks: Conference Chairman
09:00 – 09:30
Case Study: Wizz Air – Implementing and Operating the new Technical Logbook solution from AVIATAR
Wizz Air, Europe’s greenest airline, has recently introduced AVIATAR’s electronic Technical Logbook into their daily flight operations, replacing practically all Tech Ops related paperwork on the aircraft. Gerben Bondt, Line Training Captain and driver of those changes in Flight Ops, will take you back to the beginning of this journey. He will talk about how Wizz Air first established a strong foundation, the importance of cross functional cooperation and why Wizz Air partnered with AVIATAR. He will also talk you through the highs and lows of the implementation project. Finally, a quick demonstration of the eTLB, together with Frank Martens of AVIATAR, the digital platform of Lufthansa Technik.
As you will see AVIATAR’s Technical Logbook offers prefilled text blocks and a future potential for automated input masks that capture aircraft technical issues during flight and on the ground. It therefore replaces time-consuming manual entries into paper books and improves data quality as well as transparency. The new solution works with any hardware device (e.g. tablet, smartphone or desktop computer) and provides pilots with access to aircraft status anywhere and anytime. It also offers back-up processes in case of connectivity issues. Real-time data availability, directly connected with the M&E system (maintenance and engineering system), ensures maintenance on arrival and enables a seamless pilot-to-maintenance collaboration – leading to reduced turnaround times and costs. In addition, the standardized data structure will help Wizz Air to gain insights into trend analytics.
Gerben Bondt, Line Training Captain, Wizz Air
Peter Isendahl, Senior Sales Executive AVIATAR, Lufthansa Technik
09:30 – 10:00
Case Study: Frontier Airlines – Implementing a Document Management System during a pandemic – what you need to know for next time
In this Case Study Joshua Lee from Frontier Airlines will give a blow-by-blow account of how a complete Document Management system was implemented during lockdown so that, when pilots came back to work, they had a completely new tech pubs platform ready and waiting for them. Josh talks about how selecting a development partner in Vistair resulted in some innovative and collaborative work for permissions, read & sign, and compliance management, resulting in a best-of-breed flight ops solution.
Joshua Lee, Technical Standards Pilot, Frontier Airlines
10:00 – 10:30
Case Study: Norwegian – Leveraging an In-Flight Cruise Profile Optimizer Service for Eco-Efficiency Flying
This case study outlines Norwegian’s use of the new ClearPath Cruise Profile Optimizer Solution from AVTECH which provides pilots with vertical flight path optimization in-flight, resulting in significant fuel and time savings per flight. The solution has been designed to fit into an airline’s fleet and operation. It delivers key decision support in real-time to Norwegian’s pilots in the flight deck and utilizes existing aircraft hardware and data communications, requiring no new aircraft hardware or software investments.
During the presentation Norwegian will outline the solution’s key features and benefits and explain how ClearPath combines the aircraft route and performance data (cost index, weight, etc), and the most accurate and advanced wind and temperature data to provide pilots with real-time in-flight decision support to select the most optimal flight level in all stages of flight to save fuel, CO2 emissions, time and costs.
Niklaes Turesson, Airline Pilot, Norwegian
10:30-11:15 REFRESHMENT BREAK – SOFTWARE DEMONSTRATIONS (Discovery)
11:15 – 11:45
Case Study: Volotea – Using an Innovative Artificial Intelligence (AI) powered Fuel Efficiency and Aircraft Performance Monitoring Solution
Volotea, the low-cost carrier from Spain-which operates a fleet of 41 A320 and A319 aircraft, will share the story about the benefits gained from a detailed fuel efficiency analysis performed by StorkJet. The analysis scanned 44 areas across flight planning, APU, taxi, take-off, climb, cruise, descent, approach, and landing. Despite most of the initiatives having already been introduced by Volotea, interesting areas of optimization have been found. The case study will also focus on the implementation of AI-powered Fuel Efficiency and Aircraft Performance Monitoring solutions. As a start, StorkJet increased the precision of performance factors to ensure accurate fuel planning but also introduced the Idle Factor to optimize the descent phase of the flight. The next steps are to engage pilots in fuel reductions by empowering them with the EFB app to make more informed decisions.
Juha Kulmala, Technical Pilot, Volotea
Emil Kaptur, Phd, Head of Research and Development, StorkJet
11:45 – 12:15
Aviation Sustainability: New Regulations and how to Offset Emissions Burden with Sustainable Aviation Fuels (SAF)
In this presentation, Guido Harling provides an update to the EU-ETS, UK-ETS, French Domestic ETS, Turkish Domestic MRV and CORSIA 2022. Especially, what airlines need to do to remain compliant regarding the various emissions reporting schemes and you will learn about the latest trends in sustainable aviation fuels (SAF) and how this can help airlines to reduce the offsetting burden
Guido Harling, CEO & Founder, ETSVerification
12:15 – 12:45
How to drastically reduce an airline’s Climate Impact with Minimal changes to Aircraft Equipment and Infrastructure focusing on Non-CO2 Emissions
Aircraft non-CO2 emissions are responsible for over two-thirds of aviation’s net climate impact, yet due to the focus on decarbonisation in policymaking – which is essential to meet net zero targets – mitigation of these emissions is often overlooked. This presentation summarises an extensive study by Bristol University which focuses on how airlines can drastically reduce their climate impact right now, and with minimal changes to aircraft equipment and infrastructure.
For example, Flight route modifications in the form of climate optimal routing, to avoid climate-sensitive regions, and formation flight, in which two aircraft fly one behind the other (separated by ~2km) could hold the key to drastically reducing aviation’s climate impact. Additionally, Contrails account for 51 per cent of aviation’s total climate impact. Where the air is very cold and humid, the water vapour in the contrails condenses around particulates to form ice crystals which trap heat and have a net-warming effect. Similarly, emissions of NOx react with chemicals in the atmosphere to generate ozone and reduce methane. However, the generation of ozone tends to outweigh the methane reduction, leading to a net warming effect. While climate optimal routing may require a longer flight, and therefore an additional one to two percent fuel burn, avoiding climate-sensitive areas could actually reduce the overall climate impact of a flight by around 20 per cent. These and more examples will be discussed.
Kieran Tait, Doctor of Philosophy – Department of Aerospace Engineering, Bristol University
12:45-14:00 LUNCH BREAK – SOFTWARE DEMONSTRATIONS (Discovery). Sponsored by: Visit us on Stand E23
14:00 – 14:30
OCC Transformation and Digital Operations – Challenges and Opportunities for Airlines
Business transformation is critical for any company to successfully respond to changing market conditions and customer expectations.
The airline industry has gone through extremely challenging times over the last two years, with many struggling to adapt, resulting in their closure.
Nonetheless, every crisis is an opportunity and some airlines reacted creatively and quickly to fill the void left by their fading competitors. Agility is now the buzzword in airline operations and crew management however it requires a different mindset. It also seems to be at odds with an industry where nothing goes at a fast pace, except the aircraft.
In this presentation, drawing on its experience of airline customer engagement and implementations, IBS Software outlines the perspective of business transformation and the importance of agility. The presentation will discuss operational and technological challenges that must be overcome to transition from an OCC to IOCC and set out a bold vision to drive greater collaboration and speedier decision-making across all operational functions.
Speaking of mindset changes, IBS will also discuss why it is time to diversify the culture and introduce fresh thinking in airline operations with female leaders at the helm.
Daniel Stecher, Vice President Global Business Development – Airline Operations, IBS Software
14:30 – 15:00
Machine Learning Powering Airline OCC Decision Making
Continuing the OCC theme, in this presentation you will hear how FlightAware and Collins Aerospace have worked together to use machine learning to enhance OCC decision making. Combining real-time communication with AI predictions gives a unique perspective on airline operations.
Paul Gibson, Vice President of Product, FlightAware
Peter Fillery, Product Line Manager / Value Stream Lead, Collins Aerospace
15:00-15:30 REFRESHMENT BREAK – SOFTWARE DEMONSTRATIONS (Discovery)
Prize Draw Session: Win an iPad
Business cards will be collected at the beginning of this session. The prize draw will be made at the end of the second presentation.
You have to be in the room to win the iPad – Good luck!
15:30-16:00
The Future of Safety Management Data
Safety Management and Digital Transformation aren’t subjects that instinctively go hand in hand. Many Safety Professionals are second-class citizens when it comes to tapping into the latest data resources and capabilities. Revenue-generating initiatives tend to have a priority, having more evident returns on investment compared to those promoting a positive safety culture. How can advancements in data science, data engineering, and data analytics make airlines and maintenance providers safer and more profitable? What are the data technology trends that are going to reshape safety management in the future? In this talk, Paul Saunders brings out his crystal ball and triangulates the current technological trajectory to show what Safety Management in the 2030s might look like, and how we might build digital transformation business cases for the less sexy side of our industry.
Paul Saunders, Solutions Director, Vistair
16:00-16:30
How to Calculate Fuel Savings from a Policy Change?
Airlines need to measure whether changes in fuel policies bring savings. But, how to measure that? This simple question is being asked by everyone in flight ops divisions across the aviation market. However, these days, with available software on the market, a solution is not so easy to find.
We all know that each flight differs. Aspects such as gross weight, weather conditions, or different aircraft deterioration between tails will affect savings. Taking that into account, StorkJet will take a closer look at two popular methods available on the market:
1. Can we compare similar flights or groups of flights to understand savings?
2. Is the difference between OFP and actual fuel burn enough to measure efficiency?
In the end, these two methods will be crosschecked by simulating what-if scenarios with data-driven AI models. As a result, you will see how misleading the above options may be, and how they can get airlines to focus their energy on initiatives that may even bring fuel penalties.
Emil Kaptur, PhD, Head of Research and Development, StorkJet
Exhibitors
Conference Sponsors
About Maureva
Images and Videos from 2022 Conferences
Airline & Aerospace MRO & Flight Ops IT Conference – EMEA, 8th & 9th June 2022, London Heathrow, UK
The venue for the conference in Flight Operations Conference is the same. The event truly provides a fantastic opportunity to meet with all the key solution providers in one room and the demo the different systems.
Video from the exhibit hall – 8th June 2022:
Photos showing the Exhibition Hall, Main Conference Room, and Workshop / Vendor Showcase Room:
CONFERENCE DELEGATE REGISTRATION PACKAGES
Please select your relevant delegate registration option from the drop-down menu below.
- Airlines and Aircraft Operators have the choice of two VIP delegate registration options:
– VIP Delegate Option 1: EURO € 295.00 / UK £ 245.00 / US $ 330.00 – includes 2 night’s accommodation at the conference hotel
– VIP Delegate Option 2: EURO € 95.00 / UK £ 80.00 / US $ 105.00 - All other delegates, including: consultants, IT Vendors, OEMs, etc., please select the ‘All Other Delegates’ option: EURO € 950.00 / UK £ 795.00.00 / US $ 1050.00
All delegate places include: Conference materials and access to event App; Meals and Refreshments (Breakfasts, Lunches, Coffee Breaks on the 29th & 30th November, 2 hour Cocktail reception on the 29th November).
Conference Terms and Conditions
€80.00 – €795.00
The 15th Annual Flight Operations Conference takes place at the
Radisson Hotel and Conference Centre London Heathrow
Bath Road (Building A),
West Drayton,
Heathrow
UB7 0DU
+44 (0) 208 759 6611
[email protected]
Hotel website *THE HOTEL IS CASH FREE from 1st October 2022 to deliver an even safer and smoother experience.
Travelling directions
Book your Room
Aircraft Commerce has reserved a block of room at the Radisson Hotel & Conference at the discounted rate of UK £ 112.00 per night including VAT (Standard – single occupancy – room only). How to book your rooms:
- Online: Book your room on line here and select special rate and enter “ACRA2822” in the promotional code.
- Telephone: Call +44 208 759 6628 and ask to speak to the reservations team. You will need to quote the code “MB0000088881‘’ to get the rates of £112 room only rate.
- email: [email protected] please quote the booking code ‘MB0000088881’ in the email.
How to get to the Radisson Hotel & Conference Centre London Heathrow:
From Heathrow Airport
- By airport shuttle: Hotel Hoppa buses stop outside London Heathrow Terminals 1, 2, 3, and 5 between 4:15 am and 10 pm. Travel time is between 20-30 minutes. Tickets cost GBP 6 one way. To reach the hotel from Terminal 2 and 3, take the Hotel Hoppa H2B AND H2C. From Terminal 5, take Hotel Hoppa H5B. For the latest and most up-to-date information please check the Hotel Hoppa website directly.
- By taxi: A taxi will cost around GBP 12 from Terminals 1,2, and 3 or GBP 16 from Terminals 4 and 5.
From Heathrow Central London Underground station
- By bus: Take the Heathrow Hoppa Bus from outside Terminals 2 and 3 between 4:15 am and 10 pm. Travel time is between 20-30 minutes. Tickets cost GBP 6 one way. To reach us from Terminal 2 and 3, take the Hotel Hoppa H2B AND H2C. To reach us from Terminal 2 and 3, take the Hotel Hoppa H3 or H8. For the latest and most up-to-date information please check the Hotel Hoppa website directly.
- By taxi: A taxi will cost around GBP 12 from Terminals 2 and 3.
If you have any questions about booking your accommodation at the conference hotel, please contact us.
BOOK YOUR ROOM AT A NEARBY HOTEL
Alternative Hotels – within walking distance of the Radisson Hotel and Conference Centre: – click here to view and to book your room
Speakers’ profiles in alphabetical order by their surnames.
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z |Andrejs, Marek
Performance Engineer and Head of Flight Dispatch Support
Smartwings
Marek pursued his love of aviation and got his Bachelor degree at the Czech Technical University, Faculty of Transportation. During his studies, he took an internship in GE Aviation Czech. Eventually, he became a dispatcher at Smartwings and later moved to a position as Weight & Balance and Performance Engineer. Celebrating 10 years with the company he has gained diverse expertise in performance data of various aircraft manufacturers including Airbus, Boeing, Cessna, Beechcraft, Bell etc. In addition to his academic education and work experience Marek went through several trainings by Boeing and Airbus. He is very happy to pass on his knowledge and experience to his colleagues, current and future pilots as ATPL(A/H) theory instructor.
Bondt, Gerben
LINE TRAINING CAPTAIN
Wizz Air
Gerben is Line Training Captain at Wizz Air, based in Budapest, Hungary. Although he has been actively flying as a Captain for many years, he spends most of his time on digitalization projects within Wizz Air’s Flight Operations. This includes a complete replacement of the existing EFB solution across all AOCs, as well as the introduction of a Technical Logbook on iPads in the flight deck. With additional education in Computer Science at Avans University of Applied Sciences, he can combine his passion for Flight Operations and Digital Solutions.
Bradbury, Taylor
ETS Manager
easyJet
Taylor is currently the Manager ETS at easyJet responsible for maintaining ETS and Corsia compliance across easyJet. Taylor has over 37 years experience in the airline industry.
He started his career as a Flight Operations Performance Engineer with Saudi Arabian Airlines and became the Senior Manager, Flight Operations Performance Engineering responsible for all Operational Engineering Data for the Saudia Line and Royal Fleet. In 2021, he returned to the UK and took up the role of Operations Services Manager at easyJet responsible for Performance, Navigation and Weight and Balance. Since then he has taken various Management roles within easyJet focusing on the delivery of flight and operational efficiencies. These have included the operational approval of electronic charts across the easyJet fleet, the introduction of ACARS Reporting for Fuel Reporting and the implementation of Fuel and Emissions Reporting systems to support his roles in Fuel Management, Flight Efficiency and Emissions Reporting.
Chazelle, François
Head of Sales Support, Flight Efficiency
SITA FOR AIRCRAFT
A confirmed aviation sales executive with a passion for opening new markets and building on a 30-year experience in the aviation industry, François Chazelle went from selling aviation consultancy services for Bureau Veritas to managing worldwide Corporate Jet sales at Airbus. He then delved in aircraft finance for a couple of years before joining Safety Line in 2016 as Partner and CCO, fully embracing the agility and drive to innovate that is typical of start-ups. Safety Line was acquired by SITA FOR AIRCRAFT in July 2021.
François holds a degree in Aerospace Engineering from ENAC, the French Civil Aviation School.
Foat, Capt. Linton
Flight Standards Manager & Flight Test Pilot
Lilium
As pilot and engineer, I am part of a diverse and very experienced team developing an innovative eVTOL aircraft that will change regional air travel. I am excited to leverage my many years of industry experience and knowledge to the decarbonisation of flight and helping to shape the future of aviation.
Frolík, Petr
Commercial Director
NAV Flight Services
Petr has been working in the aviation industry for more than 15 years – mostly focusing on flight efficiency topics. He held several positions within engineering and commercial departments in a major aviation technology company and joined NAV in 2019. Petr is a co-author of multiple US patents related to aviation and currently he is driving R&D and business development activities in NAV.
Harling, Guido
Executive Director and Founder
ETSverification
Guido Harling is the founder and executive director of ETSverification GmbH, the verification body for the aviation industry. He holds a bachelor of science (Dipl. Chem. Ing.) and a master of business (Dipl. Wirt. Ing.) degree. Furthermore he is IRCA accredited ISO 9001, 50001 auditor and ISO 14065 greenhouse gas verifier. Guido started his career in North America where he worked for KPMG US specializing in ERP systems for airlines and airports. Since 2005 he has been managing projects in the aviation and transportation area as a subject matter expert and partner for IATA. In 2009, with the emerge of EU-ETS he first helped operators to design and implement ETS conform monitoring concepts. In 2010 Guido Harling started ETSverification GmbH, Germany’s first and only DAkkS ISO 14065 accredited verification body dedicated solely to the aviation industry. ETSverification GmbH offers verification services within the framework of the EU, CH, UK Emissions Trading Scheme as well as under CORSIA. Guido Harling holds a private pilot license and is a lecturer at the international university of Bad Honnef-Bonn.
Isendahl, Peter
AVIATAR Customer Communications
Lufthansa Technik
Peter is in charge for the Customer Communication of AVIATAR, Lufthansa Technik’s open and independent platform for Tech-Ops. AVIATAR, launched in April 2017 is the centrepiece of a digital ecosystem, which enables Lufthansa Technik customers, partners, suppliers and even competitors to use and co-create digital fleet solutions and apps. The modular offering of the innovative digital platform AVIATAR includes digital solutions to master big data challenges in the airline industry. Please visit AVIATAR.COM to find out more about the new platform, its current apps and future innovative opportunities it offers for global MRO and aviation communities.
Within Lufthansa Technik Peter held various positions before he joined the segment Digital Fleet Services in 2017. His areas of responsibility included innovations, product management, sales and marketing for MRO services of airliners, VIP and special mission aircraft. He served operators of Airbus, Boeing and Bombardier aircraft types.
Prior to joining Lufthansa Technik Group in 2005 Peter was Director Communications for International Aero Engines and the V2500 engine series based in the USA and started his career at BMW Rolls-Royce (now Rolls-Royce Deutschland) in Germany, where he was part of the development team for the BR700 engine family. He has a diploma in aerospace engineering of the Technical University in Berlin.
Kaptur, Dr. Emil
HEAD OF RESEARCH AND DEVELOPMENT
StorkJet
Dr. Emil Kaptur is Head of Research and Development at StorkJet. He holds PhD degree in experimental physics and his expertise in data analysis and machine learning comes from his previous work at European Organization for Nuclear Research (CERN). Currently, he leads a team of machine learning researchers with diverse backgrounds extending StorkJet’s performance models to cover not only in-flight performance, but all areas of aircraft operations where fuel can be saved.
Kalmala, Juha
Technical Pilot
Volotea
Juha joined Volotea in 2016 and has been working in the Barcelona HQ of the airline as Technical Pilot since 2017. He is also a Captain on the Airbus 320. Juha is actively involved in Flight Operations activities and projects such as EFB, Flight Planning System, Fuel and cost efficiency and more.
After Aeronautical Engineering studies, ab-initio flight training and some business flying, Juha started his airline career in the former SAS Group company – Blue1 – in Finland in 2003 as a first officer on Avro RJ. He became Assistant Technical Pilot less than a year later and then worked as Technical Pilot and Deputy Chief Pilot on MD90 and B717 fleets from 2006 to 2016. In addition to regular Technical Pilot duties Juha managed several projects, including implementation of a new flight planning system and takeoff and landing performance calculator and, he had a key role in EFB implementation, fuel efficiency, introduction of new aircraft fleets, producing Operations Manuals and MEL and he was Blue1 representative in the SAS Group Datalink team.
Juha also worked as a private entrepreneur and consultant and provided a turnkey selection and implementation project of a new takeoff and landing performance solution for an all cargo MD11 operator.
Klein, Pavol
Flight Operations Manager
AirExplore
Pavol´s career in aviation started in 2009, following graduation from the University of Zilina, Slovakia. Pavol has flown for airlines operating both the A-320 and B-737, involved mainly in ACMI operations. During the COVID pandemic, he served as the Flight Operations Manager for AirExplore and played a role in the integration of cargo operations and expansion of company operating bases in the African and MEA region. His previous roles include positions in the training department involved in ATO providing A-320 type rating. He is an active glider and general aviation pilot.
Lee, Joshua
Technical Standards, EFB Administrator, and First officer Pilot
Frontier Airlines
Josh has been at Frontier for over three years and has been working as the Technical Standards Pilot since then, He is a pilot on both helicopters and fixed-wing aircraft in the United States Army for over 21 years. Josh developed and led the Army’s EFB program and has worked to refine knowledge management systems in the digital world for over a decade. He founded Eagle Training Solutions which created video-based training solutions for EFB and other technical applications for the U.S. Government. Josh specializes in how users interact with technologies and consults with developers in the aerospace industry to refine the process of removing complexities in the consumption of information on digital platforms. In short Josh talks to engineers so the pilots don’t have to!
Pomfrett, Edward
Flight Operations Systems Engineer
Flybe
Edward has flown for UK regional airline flybe since 2011, operating both the Dash 8-400 turboprop and Embraer 175 & 195 jet. He recently played a key role in the setup and integration of flybe’s new suite of flight operations systems, including AIMS, PPS Flight Planning and Skybook, ahead of the airline’s relaunch in April 2022.
His previous roles include leading flybe’s flight efficiency programme, during which time he integrated Jeppesen’s Fuel Dashboard into the business and developed a pioneering approach to cost-index flying on regional aircraft.
During the COVID pandemic, he served as the Product Manager for TrustFlight’s Tech Log platform. He successfully managed the transition from legacy paper-based systems to the new digital application at several airline clients.
Edward’s career in aviation started in 2007, as an avionics systems engineer at Leonardo Helicopters, following graduation from the University of Bristol (MEng Hons).
Rye, Daniel
Principal
Oliver Wyman
Daniel Rye is a North America-based Partner in Oliver Wyman’s Transportation & Services practice. He works with global airlines, flight academies, and OEMs on their strategy, operations, and analytical capabilities, with a particular focus on flight operations and crew management. He is a contributor to Oliver Wyman’s Flight Operations BRIEF industry report, where he regularly speaks with global flight operations leaders on their most pressing topics; oversees Oliver Wyman’s Pilot Supply and Demand forecast model, which has been cited by international news, financial and industry publications; and co-writes many of Oliver Wyman’s Flight Operations articles that have been published by leading news organizations, such as CNN, Forbes, and CNBC.
Ribin, Alex
CEO
International Flight Support
He has been the CEO of IFS for the last 3 years. Alex has been coding since he was 15 and he has been leading tech companies for more than 10 years.
Schmitt, Matthias
Team Leader Flight Ops Engineering
Lufthansa
After graduating from University of Applied Sience FHM in Munich Matthias Schmitt started his career with Lufthansa German Airlines in 1991.
As he focused his studies on for flight operations, he started his work within Lufthansa with flight operations support, flight ops engineering in managing A320Family documentation. This was a highly customized information by that time.
In 2004 Matthias took over the flight ops engineering team lead and therefore accept the resposibilty for long- and short range technical flight ops documentation and its IT support for Lufthansa german airlines.
In 2008 a major milestone with the introduction A380 gave way for the introduction of a XML based Comtentment System CMS to support the paradigm change of digitalization in documentation production. Producing paper and digital documentation for the LH fleet from a single source has been achived.
And again today Matthias is head of a project team for the Lufthansa Group to introduce a state of the art CMS to cover further digitalization requirements, compliance support and introducing digital Workflows of information management and approval.
Stecher, Daniel
Vice President, Global Sales and Marketing, Airline Operations
IBS Software
Working closely with airlines and business partners across the globe, Daniel is responsible for driving sales, marketing and business development for IBS Software’s airline operations and crew management product portfolio.
Daniel has 20+ years of experience spanning over the travel, logistics and technology industry (e.g. digital and emerging technology for airlines, courier, express, air cargo, airport ground handling, freight forwarder, warehouse management).
Daniel strongly supports “Ladies Beyond Flying” to virtually meet and discuss the daily challenges in a male dominated aviation industry. As an organizer of monthly Aviation Women Panel discussions he facilitates networking amongst all LBF group members. LBF has meanwhile more than 847 members and has been recognized from LinkedIn as very active group.Daniel created another industry community: Airline Crewing Enigma – Expert Think Tank which enables 110+ airlines to discuss airline crew management related topics and share industry’s best-practice.
Saunders, Paul
SOLUTIONS DIRECTOR
Vistair
Paul is a heavy weight product visionary and geek. He’s spent over 20 years in aeropace IT working with airlines, MROs, OEMs and software companies all over the world. He believes most business software sucks and is on a continued mission to do something about that. Currently he’s working as Solutions Director at Vistair Systems in the UK leading a team of Product Managers, Product Specialists and Project Managers. He spent the last 3 years outside of aerospace working in the Atlassian ecosystem and is currently banging on about bringing some of that SaaS, cloud and serverless tech into the aviation world.
Thomson, Robert
Partner
Roland Berger
Robert Thomson is a Partner in Roland Berger’s London office focused on the Aviation and Aerospace & Defence sectors with a strong emphasis on sustainability. In this area his work includes the Roland Berger Roadmap to True Zero, a blueprint for how the aviation sector can minimise its total environmental impact, and he is the author of several publications on sustainable aviation, including:
- “Towards climate neutral aviation”, an independent study for the EU Clean Sky 2 Programme
- Electrical propulsion: “The next chapter of aviation?” and “Onwards and upwards”
- Hydrogen: “A future fuel for aviation?”
- Sustainable aviation fuels: “The best solution for large commercial aircraft?”
Copies of these publications and further details on Roland Berger’s work in sustainable aviation can be found at: www.rolandberger.com
After reading Engineering at Cambridge University he worked for Rolls-Royce and Kleinwort Benson. With over 20 years’ experience in consulting he focuses on strategy, mergers & acquisitions and operational performance improvement for leading companies worldwide, governments, trade bodies and industry associations.
Tait, Kieran
Doctor of Philosophy – Department of Aerospace Engineering
Bristol University
Kieran Tait is a PhD researcher from the University of Bristol. His research focus is around short term mitigation of aviation climate impact, through modification to flight routing and operations. This is a field spanning air traffic management, aircraft performance and emissions, atmospheric chemistry, physics and dispersion, and climate change analysis.He will be presenting ideas on how airlines and the aerospace sector can reduce non-CO2 climate impact, through changes to aircraft operations. Two novel concepts, climate-optimal routing and formation flight have the potential to rapidly reduce aviation climate impact by 20% over the next decade. Visit this talk if you would like to hear more about these concepts, the limitations we currently face, and what airlines and industry can do to help bring this to fruition.
Vergoz, Antoine
Aviation Consultant
ICF
Antoine has worked on a variety of projects for airlines, airports, MRO, investors, and international organizations during his 3 years at ICF.
Throughout his time as Consultant, Antoine has developed his project management, process design and change management skills participating to the implementation of a complete Lease Management department for a Middle East Full-Service Carrier, and to the management of Operations transformations initiatives of a Spanish Low-Cost carrier where he participated to changes across the Operations department, including the iOCC, by triggering multiple levers.
He is part of the digital modernization consulting team at ICF.
Weber, Dominik
Lead – Flight Operations Support
Lufthansa CityLine
Dominik started his career in the Lufthansa Group in 2015 shortly ahead of graduating in International Marketing Management.
After his studies, he has been working within the Flight Operations Support of Lufthansa CityLine as well as in the Area Management Asia-Pacific in Singapore before returning to Lufthansa CityLine as Manager of Flight Operations Support. Shortly after, he took over the lead of this division, being responsible for operational procedures, flight operational IT, crew administration, fuel-saving strategies, as well as documentation control. Currently, he is about to complete his Executive MBA at the Technical University of Munich.
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